Installation & Licensing

Active Member
Posts: 7
Registered: ‎03-27-2003
Message 1 of 2 (227 Views)

Users can get Revit, but not AutoCAD license

227 Views, 1 Replies
11-16-2012 01:08 PM

I have two users who report that they are unable to launch their AutoCAD 2012, because no network license can be found. Those same users, and all my others, are able to get Revit licenses just fine. I looked at the NLM, did a status, and there are licenses available. I stopped and started the NLM, reread the license file, but to no avail. These users were able to get licenses earlier in the day. Nothing magical or strange happended in the intervening time.

The error they are getting is: autocad license error -15.570.0. These workstations can ping the server. I tried inputting the IP instead of the computer name. Nothing seems to work. I can't reboot that machine right now inthe middle of production, but that is my last resort.

Any ideas?

*Expert Elite*
Posts: 7,158
Registered: ‎09-13-2007
Message 2 of 2 (224 Views)

Re: Users can get Revit, but not AutoCAD license

11-16-2012 01:16 PM in reply to: mlynch

maybe a timeout issue

try putting this on one of the machines:

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us