Installation & Licensing

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timandjo
Posts: 100
Registered: ‎12-10-2003
Message 1 of 2 (98 Views)

Upgrade licensing problem

98 Views, 1 Replies
09-30-2011 02:14 AM

I upgraded the product from Autocad Architecture to Revit Architecture Suite at subscription renewal this year. I had already received the Autocad Architecture 2012 upgrade prior to this and have just tried installing this using serial number on the box. Revit suite has a different serial number number on the box (which included Autodesk Architecture). Have tried updating the seriel number using Product License info > update.  Whatever I do I keep getting invalid seriel number. Seriel number is exactly as on the upgrade box but the key is the pre-upgrade key which I cannot seem to change. Do I really have to uninstall and do it all again?

Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 2 of 2 (82 Views)

Re: Upgrade licensing problem

09-30-2011 09:54 AM in reply to: timandjo

You will need to uninstal it and re-install it.  The reason is because the Product Key is different.



David Lau

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