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    New Member
    Posts: 1
    Registered: ‎08-09-2012

    Uninstall Error

    195 Views, 1 Replies
    08-09-2012 05:22 PM

    When i try to uninstall Maya 2013 / 3DS Studio Max 2013 i get errors saying Windows Installer cannot find the source MSI, i no longer have these and was wondering if there is any solution to the problem, they aren't in the "C:\Windows\Installer\" directory either. Do i have to re-download both of the installers?

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    *Expert Elite*
    TravisNave
    Posts: 7,968
    Registered: ‎01-14-2005

    Re: Uninstall Error

    08-13-2012 08:11 AM in reply to: tristanmcpherson

    To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

    For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

    http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

    Travis Nave
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    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
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