Installation & Licensing

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New Member
ajj02801
Posts: 1
Registered: ‎06-29-2012
Message 1 of 6 (444 Views)

Unable to transfer retail license of AutoCAD LT 2012

444 Views, 5 Replies
06-29-2012 08:36 AM

Hello all,

     I have a retail Stand-Alone license copy of AutoCAD LT 2012 that I need to transfer to a new system.  I have tried using the license export utility and get and error that my serial number is not valid.  I had this same issue when initially trying to activate the product, and had to call a product activation number (855) 805-8800 to get the product activated.  So I figured I'd need to call this number again to get my license transferred.  Much to my surprise I get a message that this number has been temporarily disconnected!

 

  Can anyone please give me some advise on how I can get my license transferred to my new computer?

 

Thanks,

 

*Expert Elite*
TravisNave
Posts: 9,927
Registered: ‎01-14-2005
Message 2 of 6 (434 Views)

Re: Unable to transfer retail license of AutoCAD LT 2012

06-29-2012 09:36 AM in reply to: ajj02801

I don't know where you got that number.  Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and request code.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
omniglass
Posts: 2
Registered: ‎10-24-2011
Message 3 of 6 (131 Views)

Re: Unable to transfer retail license of AutoCAD LT 2012

04-15-2014 12:21 PM in reply to: ajj02801

The same thing happened to me.  Trying to upgrade to Window 7, reinstalled the program, and AutoDesk tells me the License is invalid.  I think we bought our AutoCad from a Scammer.  Did you ever get yours re-registered with AutoDesk?  If so, How???  They keep telling me I'm out of luck and must buy AutoCad again.

 

Chuck

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 4 of 6 (126 Views)

Re: Unable to transfer retail license of AutoCAD LT 2012

04-15-2014 01:21 PM in reply to: omniglass

what company did you buy it from?

if its an illegal copy there is nothing Autodesk can do about it

New Member
omniglass
Posts: 2
Registered: ‎10-24-2011
Message 5 of 6 (123 Views)

Re: Unable to transfer retail license of AutoCAD LT 2012

04-15-2014 02:04 PM in reply to: DarrenP
A company called NATIONAL SLA. They claimed to be an Authorized Wholesale
Distributor and I activated the product through them, including activating a
2nd copy for my home computer. The 800 number they gave me with the product
now belongs to some other fly-by-nite outfit selling investment services...
Pretty sure I got screwed.

Thank you,

Chuck Apley
cid:image001.png@01CF4A83.FA5242E0
5482 Complex St., #107
San Diego, CA 92123
858.571.2781
858.571.2785 Fax
*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 6 of 6 (122 Views)

Re: Unable to transfer retail license of AutoCAD LT 2012

04-15-2014 02:10 PM in reply to: omniglass

i'm pretty sure you did to

you need to find an authorized dealer: http://www.autodesk.com/resellers/locate-a-reseller?cntr=US

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