Installation & Licensing

Reply
Contributor
skylab1701
Posts: 22
Registered: ‎05-30-2013
Message 1 of 41 (554 Views)
Accepted Solution

Unable to start the lincense server on a Mac

554 Views, 40 Replies
05-30-2013 10:19 AM

I am having problem starting the lincense server on a Mac running 10.7 server, I have followed the Quick Start: Setting up a license server on Mac guide and having any luck to get it going, below is the log for the errors:

 

Can anyone point out what am I doing wrong?

 

Thanks

Robert

 

Cerritos:flexnetserver root# sudo chmod -R 777 /var/flexlm
Cerritos:flexnetserver root# cd /usr/local/flexnetserver
Cerritos:flexnetserver root# ls
.waitForNetwork            adskflex
LicenseAdministration.pdf    lmgrd
adlmctl                lmgrdLauncher
adsk_server.lic            lmutil
Cerritos:flexnetserver root# sudo ./lmgrd -c /var/flexlm/adsk_server.lic
 9:55:21 (lmgrd) -----------------------------------------------
 9:55:21 (lmgrd)   Please Note:
 9:55:21 (lmgrd)
 9:55:21 (lmgrd)   This log is intended for debug purposes only.
 9:55:21 (lmgrd)   In order to capture accurate license
 9:55:21 (lmgrd)   usage data into an organized repository,
 9:55:21 (lmgrd)   please enable report logging. Use Flexera Software LLC's
 9:55:21 (lmgrd)   software license administration  solution,
 9:55:21 (lmgrd)   FlexNet Manager, to  readily gain visibility
 9:55:21 (lmgrd)   into license usage data and to create
 9:55:21 (lmgrd)   insightful reports on critical information like
 9:55:21 (lmgrd)   license availability and usage. FlexNet Manager
 9:55:21 (lmgrd)   can be fully automated to run these reports on
 9:55:21 (lmgrd)   schedule and can be used to track license
 9:55:21 (lmgrd)   servers and usage across a heterogeneous
 9:55:21 (lmgrd)   network of servers including Windows NT, Linux
 9:55:21 (lmgrd)   and UNIX. Contact Flexera Software LLC at
 9:55:21 (lmgrd)   www.flexerasoftware.com for more details on how to
 9:55:21 (lmgrd)   obtain an evaluation copy of FlexNet Manager
 9:55:21 (lmgrd)   for your enterprise.
 9:55:21 (lmgrd)
 9:55:21 (lmgrd) -----------------------------------------------
 9:55:21 (lmgrd)
 9:55:21 (lmgrd)
 9:55:21 (lmgrd) The license server manager (lmgrd) running as root:
 9:55:21 (lmgrd)     This is a potential security problem
 9:55:21 (lmgrd)     and is not recommended.
Cerritos:flexnetserver root#  9:55:23 (lmgrd) FlexNet Licensing (v11.11.0.2 build 115032 x64_mac10) started on Cerritos.edu (Mac) (5/30/2013)
 9:55:23 (lmgrd) Copyright (c) 1988-2012 Flexera Software LLC. All Rights Reserved.
 9:55:23 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
 9:55:23 (lmgrd) License file(s): /var/flexlm/adsk_server.lic
 9:55:23 (lmgrd) lmgrd tcp-port 27001
 9:55:23 (lmgrd) The license server manager has found no vendor daemons to start
 9:55:23 (lmgrd)  (There are no VENDOR (or DAEMON) lines in the license file),
    lmgrd exiting.
 (Cannot connect to license server system.
 The license server manager (lmgrd) has not been started yet,
 the wrong port@host or license file is being used, or the
 port or hostname in the license file has been changed.
Server name:   Cerritos.edu
License path:  /var/flexlm/adsk_server.lic:
FLEXnet Licensing error:-15,570.  System Error: 36 "Operation now in progress"
For further information, refer to the FLEXnet Licensing documentation,
available at "www.flexerasoftware.com".)
Cerritos:flexnetserver root# sudo chmod -R 777 /var/flexlm
Cerritos:flexnetserver root# ls
.waitForNetwork            adsk_server.lic            lmgrdLauncher
LicenseAdministration.pdf    adskflex            lmutil
adlmctl                lmgrd
Cerritos:flexnetserver root# sudo ./lmgrd -c /var/flexlm/adsk_server.lic
10:00:51 (lmgrd) -----------------------------------------------
10:00:51 (lmgrd)   Please Note:
10:00:51 (lmgrd)
10:00:51 (lmgrd)   This log is intended for debug purposes only.
10:00:51 (lmgrd)   In order to capture accurate license
10:00:51 (lmgrd)   usage data into an organized repository,
10:00:51 (lmgrd)   please enable report logging. Use Flexera Software LLC's
10:00:51 (lmgrd)   software license administration  solution,
10:00:51 (lmgrd)   FlexNet Manager, to  readily gain visibility
10:00:51 (lmgrd)   into license usage data and to create
10:00:51 (lmgrd)   insightful reports on critical information like
10:00:51 (lmgrd)   license availability and usage. FlexNet Manager
10:00:51 (lmgrd)   can be fully automated to run these reports on
10:00:51 (lmgrd)   schedule and can be used to track license
10:00:51 (lmgrd)   servers and usage across a heterogeneous
10:00:51 (lmgrd)   network of servers including Windows NT, Linux
10:00:51 (lmgrd)   and UNIX. Contact Flexera Software LLC at
10:00:51 (lmgrd)   www.flexerasoftware.com for more details on how to
10:00:51 (lmgrd)   obtain an evaluation copy of FlexNet Manager
10:00:51 (lmgrd)   for your enterprise.
10:00:51 (lmgrd)
10:00:51 (lmgrd) -----------------------------------------------
10:00:51 (lmgrd)
10:00:51 (lmgrd)
10:00:51 (lmgrd) The license server manager (lmgrd) running as root:
10:00:51 (lmgrd)     This is a potential security problem
10:00:51 (lmgrd)     and is not recommended.
Cerritos:flexnetserver root# 10:00:51 (lmgrd) FlexNet Licensing (v11.11.0.2 build 115032 x64_mac10) started on Cerritos.edu (Mac) (5/30/2013)
10:00:51 (lmgrd) Copyright (c) 1988-2012 Flexera Software LLC. All Rights Reserved.
10:00:51 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
10:00:51 (lmgrd) License file(s): /var/flexlm/adsk_server.lic
10:00:51 (lmgrd) lmgrd tcp-port 27001
10:00:51 (lmgrd) The license server manager has found no vendor daemons to start
10:00:51 (lmgrd)  (There are no VENDOR (or DAEMON) lines in the license file),
    lmgrd exiting.
 (Cannot connect to license server system.
 The license server manager (lmgrd) has not been started yet,
 the wrong port@host or license file is being used, or the
 port or hostname in the license file has been changed.
Server name:   Cerritos.edu
License path:  /var/flexlm/adsk_server.lic:
FLEXnet Licensing error:-15,570.  System Error: 36 "Operation now in progress"
For further information, refer to the FLEXnet Licensing documentation,
available at "www.flexerasoftware.com".)

 

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 41 (551 Views)

Re: Unable to start the lincense server on a Mac

05-30-2013 10:41 AM in reply to: skylab1701

Make sure that your servername and ethernet MAC address match in the LIC and your system.  You also need the adskflex vendor daemon in with the lmgrd master daemon. 

 

10:00:51 (lmgrd) The license server manager has found no vendor daemons to start
10:00:51 (lmgrd)  (There are no VENDOR (or DAEMON) lines in the license file),
    lmgrd exiting.
(Cannot connect to license server system.
The license server manager (lmgrd) has not been started yet,
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.

 

You cannot modify the LIC file, so if it is wrong, have a new one generated for you.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
skylab1701
Posts: 22
Registered: ‎05-30-2013
Message 3 of 41 (543 Views)

Re: Unable to start the lincense server on a Mac

05-30-2013 11:24 AM in reply to: TravisNave
The license file was generated by support and email to me, so that part is correct. Where can I get the adskflex vendor daemon and the imgrd master daemon. I am new at this, this is the first time we are using autodesk product.
*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 4 of 41 (539 Views)

Re: Unable to start the lincense server on a Mac

05-30-2013 11:58 AM in reply to: skylab1701
Contributor
skylab1701
Posts: 22
Registered: ‎05-30-2013
Message 5 of 41 (531 Views)

Re: Unable to start the lincense server on a Mac

05-30-2013 01:04 PM in reply to: TravisNave

I've already install that one plus the IPv 6 also, I have follow the instruction step by step and still can't get the server to start. 

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 6 of 41 (522 Views)

Re: Unable to start the lincense server on a Mac

05-31-2013 06:59 AM in reply to: skylab1701

You really should double-check the servername and mac address.  Sometimes a typo will hose the LIC and you will need a new one.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
skylab1701
Posts: 22
Registered: ‎05-30-2013
Message 7 of 41 (504 Views)

Re: Unable to start the lincense server on a Mac

06-05-2013 08:49 AM in reply to: TravisNave

Just checked, the host name and Mac address is correct, staill unable to get the server to start.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 8 of 41 (501 Views)

Re: Unable to start the lincense server on a Mac

06-05-2013 08:59 AM in reply to: skylab1701

And you didn't modify the LIC to make them match, right?

 

Seems that the server doesn't like your LIC file. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
skylab1701
Posts: 22
Registered: ‎05-30-2013
Message 9 of 41 (492 Views)

Re: Unable to start the lincense server on a Mac

06-05-2013 11:15 AM in reply to: TravisNave

No I did not modify the LIC file,

What can I do to sovle this problem?

I have no way of calling suppport, the college received the software from Autodesk for free and we have no budget for subscription. 

 

Here is the lic file as I recived via email from tech suppport.

 

SERVER Cerritos.edu 0019e33c5d51
USE_SERVER
VENDOR adskflex port=2080
INCREMENT 85937SMKMAC_2013_0F adskflex 1.000 02-jun-2014 30 \
    VENDOR_STRING=educational:extendable SUPERSEDE DUP_GROUP=UH \
    ISSUED=20-May-2013 BORROW=4320 SN=xxx-xxxxxxxx SIGN="11E1 0C8B \
    B69F AB35 3306 94DE E92F 1CE8 A36D 4518 668E 52A5 B108 8804 \
    E398 1B75 60FD FDC3 40D0 6384 0168 36E7 C49C 8539 1F8B 5199 \
    788A 66EA 430B 24A7" SIGN2="0A09 161F 84A0 3D0A F2CC 419E B5F9 \
    821D 0D4B C43E F3A9 879E E246 7357 E35B 006F D557 6C04 6D31 \
    8B4E 16A1 5738 1E62 E9EA 64A2 5BF4 A77C 9AC8 A38C 9A04"
INCREMENT 85937SMKMACWG_2013_0F adskflex 1.000 02-jun-2014 60 \
    VENDOR_STRING=educational:extendable SUPERSEDE DUP_GROUP=UH \
    ISSUED=20-May-2013 BORROW=4320 SN=xxx-xxxxxxxx SIGN="0239 F27A \
    2352 DC02 9844 CAA6 7FE4 D50F 8523 61E7 6235 FF5C D7FD 6B93 \
    5B38 0912 B276 39AB ECBB DE91 23BF A45E 6CED D35E 22EC 8CA6 \
    1A94 62E3 A7F5 EE23" SIGN2="026A 0A38 90F3 8530 ED58 C96C F542 \
    3763 4ED2 7702 B9FD 6F0A 6536 8747 8861 13B7 AE7D 73AA 3F7A \
    37A3 25F2 3578 2949 36B8 D0E8 E14A BDE1 BC07 2A99 A01A"
INCREMENT 85937SMKMACBRN_2013_0F adskflex 1.000 02-jun-2014 30 \
    VENDOR_STRING=educational:extendable SUPERSEDE DUP_GROUP=UH \
    ISSUED=20-May-2013 BORROW=4320 SN=xxx-xxxxxxxx SIGN="0E9C 1780 \
    151A 6D4F C415 BEA6 6CB5 A803 C82E C841 AF38 035C 233A 1654 \
    A571 0744 37C7 72D1 34CB 851D 052B F8A1 0291 62FF 969F CE2C \
    9547 964E 7462 898B" SIGN2="0CBC D646 A10B C8DA 36EA 0E83 AD66 \
    0B5A E46B 7BCB 46B2 1150 8F0F 51C1 8C50 13F7 5AAA 928E 1AEA \
    C08D 24D4 31D8 5ED1 132D 59CC E4B9 8187 7F60 F88C C43C"

 

 

Edited by
Discussion_Admin

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 10 of 41 (488 Views)

Re: Unable to start the lincense server on a Mac

06-05-2013 11:47 AM in reply to: skylab1701

Could be that it doesn't like the servername.  I see it kinda has a FQDN... almost.  Odd convention for a servername listed in the file. 

 

You might change it in the LIC file to THIS_HOST and save it and see if it will start.  It's basically the only thing you can change and it will not affect the licensing. 

 

Edit the file so the header looks like this:

 

SERVER THIS_HOST 0019e33c5d51
USE_SERVER
VENDOR adskflex port=2080

 

Save the file and try to start it again. 

 

Also, I am having the administrator remove the serial numbers from your LIC post.  We don't wanna share that on a public forum. 

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube