Installation & Licensing

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*Hagen, Bernt R
Message 1 of 4 (146 Views)

Unable to send licence daemon message

146 Views, 3 Replies
11-15-2000 05:05 AM
I'm getting a strange dialog message when opening ADT2 (network installed):
"Unable to send licence daemon message". The only button presented is OK.
When I try to start an ADT command, a dialog saying "Licence check failed"
pops up, and no ADT commands will work.

The customer has four ADT2 licences hosted on a NT 3.51 server, the feature
codes in ADLM Admin is 150 and 151. The problem only occurs on two newly
installed computers with W2k OS (service pack 1). On the NT4 PC's in the
same network ADT commands runs OK, and no errors are presented. The customer
had one W2k workstation earlier installed. This PC also runs well with ADT.

On the two new W2k PC's I had to replace adesksys.dll to be able to start
ADT. On the functioning W2k PC there was no need to replace adesksys.dll.

Plot update and both service packs for A2k have successfully been applied to
the new PC's.

Are there any known issues around this, or do anyone have a suggestion what
to do to resolve this situation?

--
Regards,

Bernt R Hagen
Cadnet Nord as
bernt.hagen@cadnetnord.no
Fax +47 7700 0701
*martin, jason
Message 2 of 4 (146 Views)

Re: Unable to send licence daemon message

11-15-2000 05:32 AM in reply to: *Hagen, Bernt R
Have you tried the recommendations of TS56542?
(go to http://support01.autodesk.com/KnowledgeBase.asp and type in TS56542, I'd link you
directly there but I can't figure out how :-(

hth

jason martin
frankfurt-short-bruza

Bernt R Hagen wrote in message
news:51CA3AD7024B7C978B08F041F7E75A1B@in.WebX.SaUCah8kaAW...
> I'm getting a strange dialog message when opening ADT2 (network installed):
> "Unable to send licence daemon message". The only button presented is OK.
> When I try to start an ADT command, a dialog saying "Licence check failed"
> pops up, and no ADT commands will work.

(snip)
*Hagen, Bernt R
Message 3 of 4 (146 Views)

Re:

11-15-2000 09:19 AM in reply to: *Hagen, Bernt R
Thanks Jason,
what's suggested might actually work, but the solution I found earlier today
was somewhat unusual. Just look at the solution posted on previous level.
;-)

--
Regards,

Bernt R Hagen
Cadnet Nord as
bernt.hagen@cadnetnord.no
Tlf. +47 7700 0700
Mob. +47 9118 0789
Fax +47 7700 0701
"jason martin" skrev i melding
news:CC074B20DB93C8D46C464F3CE5B0E5F1@in.WebX.SaUCah8kaAW...
> Have you tried the recommendations of TS56542?
> (go to http://support01.autodesk.com/KnowledgeBase.asp and type in
TS56542, I'd link you
> directly there but I can't figure out how :-(
>
> hth
>
> jason martin
> frankfurt-short-bruza
>
> Bernt R Hagen wrote in message
> news:51CA3AD7024B7C978B08F041F7E75A1B@in.WebX.SaUCah8kaAW...
> > I'm getting a strange dialog message when opening ADT2 (network
installed):
> > "Unable to send licence daemon message". The only button presented is
OK.
> > When I try to start an ADT command, a dialog saying "Licence check
failed"
> > pops up, and no ADT commands will work.
>
> (snip)
>
*Hagen, Bernt R
Message 4 of 4 (146 Views)

Solution to "Unable to send licence daemon message"

11-15-2000 09:27 AM in reply to: *Hagen, Bernt R
I found a solution to the problem myself today. An odd one....

The customer has two new and one old Windows 2000 Professional workstation,
and three NT4 workstations. We noticed nothing wrong during the first
network installation in May, but yesterday I could not make ADT2 run on the
two new workstations, as described in the previous mail.

To find out something, I started to examine the old W2k workstation. I
noticed that it had ADLM installed locally, with an icon in the control
panel. There were no active licenses on this ADLM. I stopped the service.
Afterwards, ADT2 would not run on the computer. I replaced ADESKSYS.DLL with
the one posted on your web server, and got A2k to run, but not ADT2 (like on
the two new workstations). The same "deamon message" appeared, too.

I started ADLM, and replaced the new ADESKSYS.DLL with the old one, and
everything was back in order again....No bad messages, and ADT commands
worked.

Of course, now all I had to do was to install ADLM locally on the other two
W2k workstations. After launching it, ADT2 worked properly there too.

(The customer's NT 3.51 Server is only hosting the ADLM License server. They
will replace it before Christmas.)

I got a tip from Jason Martin about a TechSolution document (TS56542) at
AutoDesk. The solutions mentioned might work, I'll have to try it out first.

--
Regards,

Bernt R Hagen
Cadnet Nord as
bernt.hagen@cadnetnord.no
Tlf. +47 7700 0700
Mob. +47 9118 0789
Fax +47 7700 0701

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