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    Contributor
    Posts: 11
    Registered: ‎02-12-2002

    Unable to install Civil 3D

    256 Views, 4 Replies
    07-13-2011 06:23 AM

    My problem is that it is unable to install AutoCAD Civil 3D. There was a working C3D 2010, 2011 (Hungarian) on my mashine (win 7 64-bit), and i tried to install C3D 2012, but it didn't manage. There was a problem with .net I think, because the log files showed that. I tried a lot of things that I found on discussion groups and on other forums, but it didn't help. The biggest problem is, that I can not use the C3D 2010, and 2011. At first I couldn't use them, then I couldn't uninstall them. Then I used the Revo Uninstaller (I read about this software on one of these disc. groups), but then I couldn't reinstall any version of the software. So please help, because I am unable to work, and I would not like to reinstall the whole operation system. Now there isn't any working version on my computer.

     

    I attached some of the log files and error messages.

     

    Thank you in advance

     

    Andrea

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    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: Unable to install Civil 3D

    07-13-2011 01:27 PM in reply to: herczegandi

    Can you try to uninstall the Content Service then try to re-install Civil 3D 2012?



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

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    Contributor
    Posts: 11
    Registered: ‎02-12-2002

    Re: Unable to install Civil 3D

    07-14-2011 12:01 AM in reply to: david.lau

    I uninstall everything (Civil 3D, .NET, Content Service), and I got the attached log file.

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    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: Unable to install Civil 3D

    07-14-2011 06:48 AM in reply to: herczegandi

    You may need to send me the log files from this TS.

     

    http://usa.autodesk.com/getdoc/id=TS1070015

     

    You will need to compress or zip them.



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

    1402 Error [Uninstall] | Faro doesn't install | adlmPITSetProductInformation Errors | Empty Tool bar in AutoCAD Mac | Win 7 Registry Limit
    Please use plain text.
    Contributor
    Posts: 11
    Registered: ‎02-12-2002

    Re: Unable to install Civil 3D

    07-15-2011 12:51 AM in reply to: david.lau

    I did that you suggested. I attached the zip file, I hope that it can help.

     

    Thank you.

    Best regards,

    Andrea

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