Installation & Licensing

[#1]

Hallo,

I have a problem with the installation of Autodesk Design Review 2012 (newest download).

I recieve the error message "microsoft visual c++ 2008 SP1 redistributable is required to continue with the installation."

But this ist installed, also the Version 2005 and 2010 (newest downloads).

I also installed dotnet 3.5 an 4.0 but I still get the error.

I tested 3 different PC's.

Can you help me?

Greetings, Nico.

[#2]

Thank you for your question.

This is a known issue. We have logged it in Autodesk database. There are several versions of VC++ 2008 redistributables released by Microsoft. However,  Autodesk Design Review 2012 installer required a specific version but not all versions. 

You can install Autodesk Design Review 2012 through Autodesk official download page www.autodesk.com/designreview. That installer will help you install the specific version of VC redistributables.

Please let me know if this can be of help.

[#3]

Prior to the getting the Visual Studio 2010 C++ Runtime (0x2;Failed downloading component) error mentioned in this stream I receive "Awaiting an Internet connection to continue" message when attempting to install Design Review 2012 on Windows 7 64 bit PCs.  This occurs immediately after selecting "Next" on the "Thank you for downloading Autodesk Design Review 2012" page .   After a short time the C++ error is displayed with a "Check Internet Connection" message.  Screenshot is attached.

I have an internet connection (used to download the DesignReview install executable) and verified these messages aren't generated when installing Design Review 2010 successfully.  Could you provide insight into any differences between the installation executables for the two versions that would assist in diagnosing the issue?  Not clear why 2012 can't see the Internet connection while 2010 completes the install.

Regards,
Stan

[#4]

I am having the exact same problem deploying Design Review 2012 MSI using Group Policy.

whtank - can you tell us the exact, specific version of Microsoft Visual C++ 2008 SP1 this requires, and possibly provide a download link? That way I can deploy that to my users first to fix this problem?

Thankyou

[#5]

The VC++ 2008 version is x86 9.0.30729.4148

and you can download it from Microsoft website http://www.microsoft.com/download/en/details.aspx?id=11895

Please let me know if you have any further question.

[#6]

I was having this same problem.  I installed Visual C++ 2008 using the link provided and that got me past the first error.  I was then getting the same 0x2 error with the next component (Autodesk Design Review 2012).   I noticed in the SetupADR2012 log there was the message Initialize akamai failed.  I went into Programs and Features (Windows 7 64bit OS) and removed the Akamai Netsession Interface.  I then tried running the install again and it worked without issue (starting at the Autodesk Design Review 2012 component).  After install, I now have "Akamai Netsession Interface" and also "Akamai Netsession Interface Service".  When I was having the 0x2 issue, I only had one Akamai entry (the service entry was missing). 

Hope this helps someone else.  Fixed my problems!

Trev

[#7]

Good Job Trev. Fixed my issues as well. Funny how Autodesk had no clue about that one... Alain.

[#8]

Thanks tjones.  I have been fighting this problem for four hours.  I removed the Akami Net Interface and it started downloand fine.