• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    New Member
    Posts: 2
    Registered: ‎05-22-2012

    Unable to install AutoCAD 2012 LT on Windows 7 x64

    899 Views, 3 Replies
    05-22-2012 06:59 AM

    Okay, so we're trying to install AutoCAD LT 2012 on Windows 7 x64 and it systematically gives out the following error message:

     

    Error

    1: 5 2: adlmPITSetProductInformation failed. 3: 2

    [OK]

     

    - The install has been attempted more than once, on more than one machine (both physical and virtual)

    - The installation works correctly on Windows XP 32.

    - Same error message wheter i copy the CD on the computer, install from the CD, from network copy or from a deployment package (local or SMS).

     

    I've browsed the forum and googled around and found the following fixes, all unsuccesfull:

    - remove all other autodesk software: done, no success.

    - clean the registry of all autodesk traces: done, no success

    - delete the ProductInformation.pit file from the computer: no file present, so no success.

    - Use a packaged deployment: done, no success.

     

    I also tried to do an installation while including OR NOT the SP1 to no avail.

     

    I currently have a whole engineering department (25+ people) unable to migrate to Windows 7 since we cannot deploy.

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Unable to install AutoCAD 2012 LT on Windows 7 x64

    05-22-2012 07:13 AM in reply to: createchsupport
    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎05-22-2012

    Re: Unable to install AutoCAD 2012 LT on Windows 7 x64

    05-22-2012 07:36 AM in reply to: createchsupport

     

    As stated in the first post, I already googled around and found your two links in the forum.

     

     

    - There is no ProductInformation.PIT files on my computer, either in the posted location or anywhere else (found by way of a dir /s /a *.PIT: no files founds).

     

    - I already removed all other Autodesk product from the computer.  It does the same error even from a brand new machine,

     

     

    Any other tips ?

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Unable to install AutoCAD 2012 LT on Windows 7 x64

    05-22-2012 08:31 AM in reply to: createchsupport

    Install as Administrator.

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.