I have contacted customer support but I was told I have to gain help from here.
When I click activate the problem i get is that the screen that pops up is white with two little circle options to click but nothing else (See picture attatched) I have removed the software and re-installed it, but it's still failing to load the page. I have shut down all antivirus software on my computer so I can't think of anything else that could possibly be blocking it from getting to that page.
Any help would be much appreciated as I have 4 days left of my free trial and deadlines are coming up!
Thanks in advance,
Sergio
Solved! Go to Solution.
Solved by king.0fhell. Go to Solution.
For more information on this known Autodesk Support Knowledge Base article, please follow this link:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617
Thank you for the response. I tried it all but it's still not working and showing me that same screen.
Is there anything I can do as I really need to use the software.
Regards.
Sergio
I'm so happy now, i found the solution for your problem! I was having the same anoying problem, then I clicked on the link on this post, nothing happened, that wasn't the solution. Then I realized that my my "HKEY_Current_User\Software\Microsoft\Windows\Current_Version\Internet Settings\Zones" was different from autodesk's pics, there was a "Zones\L" folder, and I hope you have it too...
Then it was simple: delete that folder.
After deleting it, save your registry editor and things and go try activate your software again 😉