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jaywelsh.my
Posts: 1
Registered: ‎04-05-2013
Message 1 of 3 (193 Views)

Unable to find the Student download of Maya or 3DS Max

193 Views, 2 Replies
04-05-2013 08:30 AM

Maya and 3DS max are not options available for download when I look at the student downloads page.


Please help me out, I have a 64-bit windows 7 PC :smileyhappy:

 

Thanks a lot

Jay

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 3 (169 Views)

Re: Unable to find the Student download of Maya or 3DS Max

04-05-2013 07:43 PM in reply to: jaywelsh.my

My apologies for the inconvenience Jay.

 

We were experiencing in the Education Community earlier today which was not allowing users to select their school during the registration process and automatically associating Magenta Academy. In turn this caused certain products not to show up in the Download Center and an "Error assigning serial number to product: This is an operation implementation generated fault" message to display.

 

With that being said this has been resolved and the site is once again fully functional. In order to access your student benefits, please create a new Education Community account using a different email address as your existing profile is corrupt.

 

Thank you very much for your patience and please let us know if we can be of additional assistance.



Philip Schmelzer
*Expert Elite*
JDMather
Posts: 26,179
Registered: ‎04-20-2006
Message 3 of 3 (155 Views)

Re: Unable to find the Student download of Maya or 3DS Max

04-06-2013 03:37 PM in reply to: philip.s

philip.s wrote:

 

... the site is once again fully functional..


Are you sure about that?
Are you sure creating another account is the best solution?

This is what I see in IE 9 on left (blank page) and in Chrome on the right.

 

 

blank page.PNG

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