Tried to install Civil 3d 2014 and it hung and I had to cancel it as it had not moved in an hour. Tried to run a reinstall, that failed. Tried the help document here and am now receiving the attached errors saying autodesk is still installed, but cannot install as autodesk is not installed.
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Welcome to the community!
I apologize for your inconvenience. You installation was probably not hung, it just likely required additional downloading from Autodesk servers. In some instances, I have seen programs like this and Revit take in upwards of 8 hours to complete. You simply need to be patient. I recommend installing overnight in this instance -- especially if you have a slow Internet connection.
Cancelling an install can cause a major headache on subsequent installs or uninstalls. But they too can be fixed.
To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:
For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:
I hope this helps!
Excellent. Thanks for the verification. It will certainly help others who are seeking answers for the same problem. I am glad you are up and running.