As I attempt to install a stand alone copy of ACAD 2012 for 64 bit on a single machine from the DVD disc, I get an "Internal Error 2723" message at "step 5 of 7" and the installation aborts. I do get past entering the serial number and product key, so that's not an issue. Running Vista Business 64 bit SP2. I've attached the Setup log for reference. Any insights would be appreciated. Thanks.
I'm also having the same problem after having tried the same set of instructions. You asked for the AutoCAD 2012 Install log to be upoaded for review. Where do I find it if the product doesn't install?
Caroline, Did you ever get a solution instruction set that worked for you? If so could you please share?
Regards,
Kevin
Anyone know what to do? I'm at wits end with trying to install after 8 hours of reading the forums and trying numerous suggestions. My set log says:
2011/10/3:20:36:44 Kevin KEVIN-HPDV7T === Setup started on KEVIN-HPDV7T by Kevin ===
2011/10/3:20:36:44 Kevin KEVIN-HPDV7T Launch
2011/10/3:20:37:24 Kevin KEVIN-HPDV7T PageOpen LaunchDialog
2011/10/3:20:54:24 Kevin KEVIN-HPDV7T PageOpen LicenseDialog
2011/10/3:20:54:28 Kevin KEVIN-HPDV7T PageOpen ProductInfoDialog
2011/10/3:20:54:52 Kevin KEVIN-HPDV7T PageOpen ProductSelectionDialog2
2011/10/3:20:56:11 Kevin KEVIN-HPDV7T PageOpen FullProgressDialog
2011/10/3:20:56:12 Kevin KEVIN-HPDV7T Installing Autodesk Material Library 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autocad lt 2012 backup of dvd with alt setup ini\acadlt2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/10/3:20:56:28 Kevin KEVIN-HPDV7T Install Autodesk Material Library 2012 Succeeded
2011/10/3:20:56:28 Kevin KEVIN-HPDV7T Installing Autodesk Material Library 2012 - Low Resolution: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autocad lt 2012 backup of dvd with alt setup ini\acadlt2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/10/3:20:56:59 Kevin KEVIN-HPDV7T Install Autodesk Material Library 2012 - Low Resolution Succeeded
2011/10/3:20:57:00 Kevin KEVIN-HPDV7T Installing AutoCAD LT® 2012: TRANSFORMS="C:\Autodesk\Autocad lt 2012 backup of dvd with alt setup ini\acadlt2012\x64\en-us\acadlt\acadlt.mst;C:\Users\Kevin\AppData\Local\Temp\_AICA3F.tmp\x64\acadlt\acadlt-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autocad lt 2012 backup of dvd with alt setup ini\acadlt2012\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD LT 2012 - English\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2011/10/3:21:00:32 Kevin KEVIN-HPDV7T Install AutoCAD LT® 2012 Failed Installation aborted, Result=1603
2011/10/3:21:00:48 Kevin KEVIN-HPDV7T Rollback Autodesk Material Library 2012 - Low Resolution Succeeded
2011/10/3:21:01:08 Kevin KEVIN-HPDV7T Rollback Autodesk Material Library 2012 Succeeded
I'm having the same issues here installing Autocad Electrical 2012. I've tried all the solutions with no luck.
Where is the install log located?
Can anyone help out?
To work around the problem I set up another Administrator user account which from I was able to install successfully. However it is very frustrating to have to switch user accounts during my work flow and multi tasking. All very odd because my regular user account is also set up as an Administrator. I was so close to just returnng the upgrade for a refund.
Don't know if anyone is monitoring this thread any more but I still can't get the AutoCAD 2012 LT upgrade to work. It should be upgading from 2007 to 2012 and I have spent many hours trying different routes with no success.
My Set up log is attached. We have had a computer technician try for a couple of hours but he was also baffled.
There seems to be lots of installation problems which I feel doesn't bode well for future use of the program.
Have you tried this? It seems you need a clean uninstall of 2007.
For delete .pit file may cause other Autodesk product not work, so remove all Autodesk products(http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240697) from a Windows system to ensure a clean machine will be more time saving than to find what the problem is.
Also please see this post:http://forums.autodesk.com/t5/Installation-Licensing/AutoCAD-2011-64-bit-Installation-Problem/m-p/27...
Normally you can only get AutoCAD to upgrade from a few years earlier. Last Year, there was a special package available for upgrading from 2007 to 2012. We bought it about two months ago but haven't had success with the loading yet. Will be spending another coule of hours trying this afternoon.
Just for the feedback. After several failed attempts by myself and an IT professional, We gave up and bought a new computer and started from scratch.
Hi. I'm facing the same 'Error 2738' installation problem and have tried all the suggestions mentioned in this thread but sadly to no avail.
I'm just wondering if you ever managed a work around on this problem and finally able to install the program.
Your response is much appreciated. Thanks.
Cheers.
TENHO NOTEBOOK DA DELL XPS 15Z. AO TENTAR INSTALAR AUTO CAD MECANICO 2012, NO FINAL TENHO A MENSAGEM INTERNAL ERROR 2738 LOW RESOLUTION. INTEL HD GRAPHICS 3000, DRIVER VERSION 8.15.10.2321, WINDOWS 7 SERV PACK 1, PROCESSOR INTEL 64 FAMILY 6, MODEL 42, STEPPING 7, PROCESSOR SPEED 2294MHZ, CORRENTE GRAPHICS 1366 BY 768. OS OUTROS AUTO CAD ARQUITETURA, APOS O INICIO, NAO CONSIGO ME REGISTRAR. A TELA FICA BRANCA. ALGUEM PODERIA ME AJUDAR ? DESDE JÁ AGRADECO.