Installation & Licensing

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New Member
jseehaf
Posts: 1
Registered: ‎03-21-2013
Message 1 of 2 (115 Views)

Trying to register and getting "The serial number you entered is not valid..."

115 Views, 1 Replies
03-21-2013 06:13 AM

I am trying to register Inventor Publisher 2013 and am getting this error. I tried some of the various fixes I could find but nothing has worked.

 

I beleive it has been upgraded and the program hasn't been used for some time and it sounds like that is one of the possibilities.

Customer Service
simona.golisciano
Posts: 99
Registered: ‎03-22-2011
Message 2 of 2 (93 Views)

Re: Trying to register and getting "The serial number you entered is not va

03-21-2013 07:27 AM in reply to: jseehaf

Hi jseehaf,

 

Welcome to our forums.

 

Yes, the reason for this error message could be that your license has been upgraded or crossgraded to a newer or different version, for which there should be a different serial number.

 

For us to check this, please send us your serial number by Private Message. To do so, please click on my username (simona.golisciano) and then on 'Send this user a private message'. If you prefer, you can contact our Registration & Activation team via this online form.

 

Regards.



Simona Golisciano

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