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Trying to register and getting "The serial number you entered is not valid..."

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Message 1 of 2
Anonymous
210 Views, 1 Reply

Trying to register and getting "The serial number you entered is not valid..."

I am trying to register Inventor Publisher 2013 and am getting this error. I tried some of the various fixes I could find but nothing has worked.

 

I beleive it has been upgraded and the program hasn't been used for some time and it sounds like that is one of the possibilities.

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Message 2 of 2
simona.golisciano
in reply to: Anonymous

Hi jseehaf,

 

Welcome to our forums.

 

Yes, the reason for this error message could be that your license has been upgraded or crossgraded to a newer or different version, for which there should be a different serial number.

 

For us to check this, please send us your serial number by Private Message. To do so, please click on my username (simona.golisciano) and then on 'Send this user a private message'. If you prefer, you can contact our Registration & Activation team via this online form.

 

Regards.



Simona Golisciano

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