Installation & Licensing

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New Member
Posts: 2
Registered: ‎08-12-2012
Message 31 of 37 (294 Views)

Re: Try download from Website all I get is BLANK PAGE

08-13-2012 12:26 AM in reply to: hyperlink5

same here. Autodesk does not give a ...

Community Manager
camilo.lemos
Posts: 797
Registered: ‎09-28-2011
Message 32 of 37 (283 Views)

Re: Try download from Website all I get is BLANK PAGE

08-13-2012 01:56 AM in reply to: bgabrus

Hi everyone.

 

We apologize for this issue. Our Education Community team is working hard to have the downloads section back up as soon as possible. 

 

For the moment, you can download the free software from the Student Community page on Facebook by clicking on Software and Support. Another option, if you don't have a Facebook account, is to download the 1-month free trial from our website. Just type in "[product name] trial" on the search bar and you should have no problem finding the download.

 

We'll keep you guys posted via this blog post!



Camilo Lemos
New Member
Posts: 1
Registered: ‎08-13-2012
Message 33 of 37 (271 Views)

Re: Try download from Website all I get is BLANK PAGE

08-13-2012 02:40 AM in reply to: bgabrus

Is that a PR stunt, or do you actually care about sorting out a major issue which has existed for well over a year?

Member
mbworldproducer
Posts: 4
Registered: ‎01-04-2011
Message 34 of 37 (267 Views)

Re: Try download from Website all I get is BLANK PAGE

08-13-2012 02:46 AM in reply to: bgabrus

Camilo,

 

Thank you for your prompt response, I plan to go for the trial copies tomorrow and hope you are able to fix the issue soon.

 

Community Manager
camilo.lemos
Posts: 797
Registered: ‎09-28-2011
Message 35 of 37 (264 Views)

Re: Try download from Website all I get is BLANK PAGE

08-13-2012 03:34 AM in reply to: andy

Hi andy, 

 

This is most definitely not a "PR stunt". The downloads page is down, we are aware and acknowledge that. We have different teams working on restoring the service and are letting the members of the community know that steps are being taken to fix this issue. 

 

 

Hang in there. We are on it and will keep you all posted via our support blog.



Camilo Lemos
Community Manager
philip.s
Posts: 2,253
Registered: ‎09-27-2011
Message 36 of 37 (206 Views)

Re: Try download from Website all I get is BLANK PAGE

08-13-2012 10:54 AM in reply to: camilo.lemos

Closing the loop with a status update that full access has been restored to the Education Community download page. Please let us know if you experience any further issues.



Philip Schmelzer
Member
mbworldproducer
Posts: 4
Registered: ‎01-04-2011
Message 37 of 37 (183 Views)

Re: Try download from Website all I get is BLANK PAGE

08-14-2012 12:33 AM in reply to: bgabrus

Tuesday, morning and it appears to be working fine now.

 

Thanks!

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