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    New Member
    Posts: 2
    Registered: ‎08-12-2012

    Re: Try download from Website all I get is BLANK PAGE

    08-13-2012 12:26 AM in reply to: hyperlink5

    same here. Autodesk does not give a ...

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    Community Manager
    camilo.lemos
    Posts: 458
    Registered: ‎09-28-2011

    Re: Try download from Website all I get is BLANK PAGE

    08-13-2012 01:56 AM in reply to: bgabrus

    Hi everyone.

     

    We apologize for this issue. Our Education Community team is working hard to have the downloads section back up as soon as possible. 

     

    For the moment, you can download the free software from the Student Community page on Facebook by clicking on Software and Support. Another option, if you don't have a Facebook account, is to download the 1-month free trial from our website. Just type in "[product name] trial" on the search bar and you should have no problem finding the download.

     

    We'll keep you guys posted via this blog post!



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 1
    Registered: ‎08-13-2012

    Re: Try download from Website all I get is BLANK PAGE

    08-13-2012 02:40 AM in reply to: bgabrus

    Is that a PR stunt, or do you actually care about sorting out a major issue which has existed for well over a year?

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    Member
    mbworldproducer
    Posts: 3
    Registered: ‎01-04-2011

    Re: Try download from Website all I get is BLANK PAGE

    08-13-2012 02:46 AM in reply to: bgabrus

    Camilo,

     

    Thank you for your prompt response, I plan to go for the trial copies tomorrow and hope you are able to fix the issue soon.

     

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    Community Manager
    camilo.lemos
    Posts: 458
    Registered: ‎09-28-2011

    Re: Try download from Website all I get is BLANK PAGE

    08-13-2012 03:34 AM in reply to: andy

    Hi andy, 

     

    This is most definitely not a "PR stunt". The downloads page is down, we are aware and acknowledge that. We have different teams working on restoring the service and are letting the members of the community know that steps are being taken to fix this issue. 

     

     

    Hang in there. We are on it and will keep you all posted via our support blog.



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    Community Manager
    philip.s
    Posts: 1,426
    Registered: ‎09-27-2011

    Re: Try download from Website all I get is BLANK PAGE

    08-13-2012 10:54 AM in reply to: camilo.lemos

    Closing the loop with a status update that full access has been restored to the Education Community download page. Please let us know if you experience any further issues.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Member
    mbworldproducer
    Posts: 3
    Registered: ‎01-04-2011

    Re: Try download from Website all I get is BLANK PAGE

    08-14-2012 12:33 AM in reply to: bgabrus

    Tuesday, morning and it appears to be working fine now.

     

    Thanks!

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