Installation & Licensing

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New Member
Sander02
Posts: 1
Registered: ‎09-25-2012
Message 1 of 3 (229 Views)

Trueview install button greyed out

229 Views, 2 Replies
09-25-2012 07:16 AM

Hi,

 

I cannot install trueview 2013, the install button is greyed out. On this pc it have been working, but someone deleted some files and  now trueview thinks it is still installed. I have deleted all files I could find. Also registry settings.

 

Is there a special registry key that still needs to be deleted?

 

Or is there an uninstall script?

New Member
beheerict
Posts: 1
Registered: ‎09-27-2012
Message 2 of 3 (200 Views)

Re: Trueview install button greyed out

09-27-2012 09:15 AM in reply to: Sander02

It was 2012, just installed 2013, so problem solved.

Product Support
emily.xu
Posts: 460
Registered: ‎03-29-2010
Message 3 of 3 (190 Views)

Re: Trueview install button greyed out

09-27-2012 07:26 PM in reply to: Sander02

Try this utility:http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

 


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