Installation & Licensing

New Member
Posts: 1
Registered: ‎09-25-2012
Message 1 of 3 (229 Views)

Trueview install button greyed out

229 Views, 2 Replies
09-25-2012 07:16 AM



I cannot install trueview 2013, the install button is greyed out. On this pc it have been working, but someone deleted some files and  now trueview thinks it is still installed. I have deleted all files I could find. Also registry settings.


Is there a special registry key that still needs to be deleted?


Or is there an uninstall script?

New Member
Posts: 1
Registered: ‎09-27-2012
Message 2 of 3 (200 Views)

Re: Trueview install button greyed out

09-27-2012 09:15 AM in reply to: Sander02

It was 2012, just installed 2013, so problem solved.

Product Support
Posts: 460
Registered: ‎03-29-2010
Message 3 of 3 (190 Views)

Re: Trueview install button greyed out

09-27-2012 07:26 PM in reply to: Sander02

Try this utility:



If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

Emily Xu

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us