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xxzane
Posts: 2
Registered: ‎11-19-2013
Message 1 of 3 (459 Views)

Trouble installing 2014 3DS Max 1603 error win 8 64-bit

459 Views, 2 Replies
11-19-2013 02:54 AM

I go to install the 30 day trial version of 3ds max to see if i would use it enough to buy it and while isntalling when it gets to about 7 out of 14 installed it starts to uninstall with no popup error message or anyhting untill the end where it says it finishes but nothing installs and it shows this 
3ds max screenshot

and theres not much to the report for it.

2013/11/19:04:25:46 Brad BRAD === Setup started on BRAD by Brad ===
2013/11/19:04:25:46 Brad BRAD Path_Length: 155
2013/11/19:04:25:46 Brad BRAD Current Directory C:\Autodesk\Autodesk_3ds_Max_Design_2014_EFGJKS_Win_64bit_dlm
2013/11/19:04:25:46 Brad BRAD Launch
2013/11/19:04:25:46 Brad BRAD CommandLine
2013/11/19:04:25:46 Brad BRAD Path_Length: 155
2013/11/19:04:25:46 Brad BRAD Current Directory C:\Users\Brad\AppData\Local\Temp\_AIEFAB.tmp
2013/11/19:04:25:50 Brad BRAD === Setup ended ===

2013/11/19:04:25:47 Brad BRAD === Setup started on BRAD by Brad ===
2013/11/19:04:25:47 Brad BRAD Path_Length: 155
2013/11/19:04:25:47 Brad BRAD Current Directory C:\Users\Brad\AppData\Local\Temp\_AIEFAB.tmp
2013/11/19:04:25:47 Brad BRAD Launch
2013/11/19:04:25:50 Brad BRAD PageOpen LaunchDialog
2013/11/19:04:27:08 Brad BRAD PageOpen LicenseDialog
2013/11/19:04:27:11 Brad BRAD PageOpen ProductInfoDialog
2013/11/19:04:27:16 Brad BRAD PageOpen ProductSelectionDialog2
2013/11/19:04:27:32 Brad BRAD PageOpen FullProgressDialog
2013/11/19:04:27:32 Brad BRAD Installing DirectX® Runtime: "C:\Autodesk\Autodesk_3ds_Max_Design_2014_EFGJKS_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2013/11/19:04:28:03 Brad BRAD Install DirectX® Runtime Succeeded
2013/11/19:04:28:03 Brad BRAD Installing Autodesk® Material Library 2014: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max Design 2014" SETUP_PACKAGECODE={8E850B3E-B21A-4780-0164-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;" ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2014_EFGJKS_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/11/19:04:28:14 Brad BRAD Install Autodesk® Material Library 2014 Succeeded
2013/11/19:04:28:14 Brad BRAD Installing Autodesk® Material Library 2014 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max Design 2014" SETUP_PACKAGECODE={8E850B3E-B21A-4780-0164-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{644F9B19-A462-499C-BF4D-300ABC2A28B1},;;;" ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2014_EFGJKS_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/11/19:04:28:24 Brad BRAD Install Autodesk® Material Library 2014 - Base Image Library Succeeded
2013/11/19:04:28:24 Brad BRAD Installing Autodesk® Material Library 2014 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max Design 2014" SETUP_PACKAGECODE={8E850B3E-B21A-4780-0164-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{644F9B19-A462-499C-BF4D-300ABC2A28B1},;;;" ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2014_EFGJKS_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/11/19:04:28:42 Brad BRAD Install Autodesk® Material Library 2014 - Medium Resolution Library Succeeded
2013/11/19:04:28:44 Brad BRAD Installing Autodesk® 3ds Max Design 2014: TRANSFORMS="C:\Users\Brad\AppData\Local\Temp\_AIEFAB.tmp\x64\max\3dsMaxDesign2014-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_Design_2014_EFGJKS_Win_64bit_dlm\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max Design 2014\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/11/19:04:29:12 Brad BRAD Install Autodesk® 3ds Max Design 2014 Failed Installation aborted, Result=1603
2013/11/19:04:29:23 Brad BRAD Rollback Autodesk® Material Library 2014 - Medium Resolution Library Succeeded
2013/11/19:04:29:36 Brad BRAD Rollback Autodesk® Material Library 2014 - Base Image Library Succeeded
2013/11/19:04:29:58 Brad BRAD Rollback Autodesk® Material Library 2014 Succeeded
2013/11/19:04:29:58 Brad BRAD Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/11/19:04:29:58 Brad BRAD PageOpen InstallCompleteDialog
2013/11/19:04:38:50 Brad BRAD === Setup ended ===

I have my firewall deactivated i have admin rights and UAC is deactivated. Any help would be great thanks.

*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 3 (443 Views)

Re: Trouble installing 2014 3DS Max 1603 error win 8 64-bit

11-19-2013 07:01 AM in reply to: xxzane

Definitely a vague failure.  There should be a more descriptive log file in your %TEMP% folder.  Zip it up and attach it here.  It may shed some light on the problem.

 

Thanks for using the forums.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
xxzane
Posts: 2
Registered: ‎11-19-2013
Message 3 of 3 (426 Views)

Re: Trouble installing 2014 3DS Max 1603 error win 8 64-bit

11-19-2013 01:41 PM in reply to: TravisNave

there was the install log and setup log i didnt know if both are needed or
just the setup so i sent both , sorry.
3dsmax 

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