Can you send me a private message with the serial number you are using?
I've checked your serial number and I was not able to validate it. If you got it from the Student Community I suggest that you create a new account to get a valid serial number.
By the way I've just edited your post as serial numbers are confidiential information
You can create a new account on the Student Community from this page.
I also recommend you to use a different e-mail from your first registration.
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