Installation & Licensing

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New Member
judeandon01
Posts: 2
Registered: ‎12-30-2013
Message 81 of 109 (231 Views)

Re: The serial number you entered is not valid. Try again. (Error 1)

04-26-2014 12:24 AM in reply to: rp22854

Hi, I'm Jude and I'm currently using Inventor 2015 (Student Edition). All the programs have downloaded, but when I open Inventor it asks for my license key. I've tried typing it many times, but it comes up with "The serial number you entered is not valid. Try again. (Error 1)"...

 

If someone could help me on this, it would really be appreciated.

 

New Member
judeandon01
Posts: 2
Registered: ‎12-30-2013
Message 82 of 109 (231 Views)

Re: The serial number you entered is not valid. Try again. (Error 1)

04-26-2014 12:24 AM in reply to: rp22854

Hi, I'm Jude and I'm currently using Inventor 2015 (Student Edition). All the programs have downloaded, but when I open Inventor it asks for my license key. I've tried typing it many times, but it comes up with "The serial number you entered is not valid. Try again. (Error 1)"...

 

If someone could help me on this, it would really be appreciated.

 

New Member
djoh1546
Posts: 1
Registered: ‎04-28-2014
Message 83 of 109 (199 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-28-2014 03:23 PM in reply to: rp22854

I get this message even though I cut and paste from the email you sent.  Your online help system is very frustrating and just keep telling me that my serial is invalid, but when I try to request an activation code - I get the message that my serial is invalid.  suggestions?

Community Manager
jessica.t
Posts: 1,205
Registered: ‎02-28-2012
Message 84 of 109 (194 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-28-2014 03:39 PM in reply to: djoh1546

Hi @djoh1546 and welcome to the Autodesk Community!

 

Apologies for the frustration! To reach the Activation and Registration team via Chat for Licensing Help please take the following steps:


1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus
4.    Select “I Still Need Help”  if you need personal assistance

 

If you have any other questions please let us know. Thank you!



Jessica Thrasher
Member
janani004
Posts: 3
Registered: ‎06-13-2014
Message 85 of 109 (98 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

07-05-2014 08:39 AM in reply to: jessica.t

Hi,

Hi, I'm also having the same problem with activation. It says the serial number is not valid (Error 2). Can u help me through it. I badly need to use the Revit software asap. Thank you

New Member
robertp
Posts: 1
Registered: ‎07-07-2014
Message 86 of 109 (86 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

07-07-2014 12:45 PM in reply to: rp22854

I have the same problem.   Except mine says (1) at the end instead of a two.  

We have 4 copies of Autocad 2011 and no matter what serial number I try... I get the same message   "The serial number you entered is invalid"   Driving me crazy .... I've tried the website, mannual activation, phone number (no agents avail)    

Please someone help....  I've double checked the serial number from the boxes and the product information page from the help option on a working machine that I am replacing.... so I know the number is a valid serial number. 

 

Thanks,

Robert

Community Manager
jessica.t
Posts: 1,205
Registered: ‎02-28-2012
Message 87 of 109 (77 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

07-07-2014 04:10 PM in reply to: robertp

Hi @robertp and welcome to the Autodesk Community!

 

Typically when you see that type of error it means that the serial number you're trying to use has either been marked upgraded or returned. To verify your license, please contact our Activation and Registration team directly:

 

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus.
4.    Select “I Still Need Help”  if you need personal assistance.

 

If you have any other questions be sure to let us know. Thank you!



Jessica Thrasher
New Member
darpan.bhadarka
Posts: 1
Registered: ‎07-08-2014
Message 88 of 109 (65 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

07-08-2014 12:47 AM in reply to: philip.s

Dear Sir

      Please Send Autocad 2010 serial no & activat code

Community Manager
camilo.lemos
Posts: 917
Registered: ‎09-28-2011
Message 89 of 109 (60 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

07-08-2014 01:13 AM in reply to: darpan.bhadarka

Hi @darpan.bhadarka and welcome to the Community!

 

Are you looking for a student version of AutoCAD or a commercial one? Do you already own a license of the product?

 

Thank you,



Camilo Lemos
New Member
help.desk
Posts: 1
Registered: ‎01-27-2010
Message 90 of 109 (51 Views)

"serial number you entered is not valid" error

07-08-2014 01:45 AM in reply to: rp22854

I'm having thsi error when activating AutoCAD Lt 2010 , i've email support but not heard anything back , Can anyone help?

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