Installation & Licensing

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New Member
rvollkommer
Posts: 1
Registered: ‎02-04-2014
Message 61 of 108 (404 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-04-2014 06:25 AM in reply to: rp22854

I am trying to move my license for Autocad Inventor LT Suite 2012 to a new computer. I keep getting "The serial number you entered is not valid. Try again. (1)" Any help would be appreciated!

Active Member
johntrla
Posts: 10
Registered: ‎01-20-2012
Message 62 of 108 (400 Views)

Re: The request code you entered is not valid. Try again (Error 3)

02-04-2014 06:43 AM in reply to: jessica.t

jessica.t

 

running into similar problem as others.  had what i believe is a crash of civil 3d 2012 and i'm now being asked to activate my software, but C3D doesn't like my serial number even though it's exactly what's on the product packaging i have in my hand.

 

thank you in advance for any help you can provide!

 

john t.

John T.
Community Manager
camilo.lemos
Posts: 921
Registered: ‎09-28-2011
Message 63 of 108 (398 Views)

Re: The request code you entered is not valid. Try again (Error 3)

02-04-2014 07:00 AM in reply to: johntrla

Hi John, 

 

It looks like your product may have been upgraded to a newer version, which would explain the error message you received.

 

Can you please send me the serial number you are trying to activate via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

 



Camilo Lemos
Community Manager
camilo.lemos
Posts: 921
Registered: ‎09-28-2011
Message 64 of 108 (396 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-04-2014 07:05 AM in reply to: rvollkommer

Hi rvollkommer, welcome to the Community!

 

Can you please send me a Private Message with the serial number in question (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Your product may have been upgraded to a newer version.

 

Thank you



Camilo Lemos
New Member
odbhans
Posts: 1
Registered: ‎02-06-2014
Message 65 of 108 (372 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-06-2014 07:28 AM in reply to: camilo.lemos

Hi, 

 

I have the same problem, please help.

 

Thanks in advance.

Community Manager
camilo.lemos
Posts: 921
Registered: ‎09-28-2011
Message 66 of 108 (367 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-06-2014 07:39 AM in reply to: odbhans

Hi odhbans,

 

Can you please also send me your serial number via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Thank you!



Camilo Lemos
New Member
stewsterj12
Posts: 2
Registered: ‎02-11-2014
Message 67 of 108 (314 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-11-2014 06:05 PM in reply to: camilo.lemos

The serial number you entered is not valid. Try again. (Error 2)

 

I am getting the same message-Please help

 

Thanks!

Customer Service
grace.liu
Posts: 73
Registered: ‎10-10-2013
Message 68 of 108 (308 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-11-2014 06:38 PM in reply to: stewsterj12

Hi stewsterj12 and welcome to the Community!

 

Could you please send me a Private Message (click on my grace.liu profile name asend then “Send this user a private message”) with your Serial Number, product key and registration details, I will help to check. 

 

Thanks,



Grace Liu

New Member
1061102991
Posts: 2
Registered: ‎02-06-2014
Message 69 of 108 (304 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-11-2014 06:51 PM in reply to: grace.liu

I have the same problem with Autodesk Inventor Pro. 2014 for education.

 

Need some help.

 

Thx.

Customer Service
grace.liu
Posts: 73
Registered: ‎10-10-2013
Message 70 of 108 (295 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

02-11-2014 07:04 PM in reply to: 1061102991

Hello 1061102991,

 

Could you please send me a Private Message (click on my grace.liu profile name asend then “Send this user a private message”) with your Serial Number, product key and registration details, I will help to check. 

 

Thanks,



Grace Liu

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