The serial number you entered is not valid. Try again. (Error 2)

[shoutime21]

I bought a license from Autodesk in January 8, 2014.. I left the country for a few months, now I am trying to activiate my authorization, but the secial number do not match up.. Come back as not valid. email...aginginplacedesigner@outlook.com  please help me... I put a lot of money into this license.

-Ray-

[jessica.t]

Greetings and welcome to the Autodesk Community!

I tried looking up your serial number by your email address but found no associated serial numbers. Please contact our Activation and Registration department for direct assistance:

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus
4.    Select “I Still Need Help”  if you need personal assistance

Sincere apologies for the inconvenience this has caused you. If you have any other questions or concerns please let us know. Thank you!