Installation & Licensing

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New Member
jeremycreid
Posts: 1
Registered: ‎09-02-2011
Message 21 of 50 (1,419 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

01-29-2013 05:42 PM in reply to: 815196

Hey, i installed 3ds max 2013 (student) and I'm getting "The serial number you entered is not valid. Try again (1). I get this message after clicking "connect now and activate"

 

Could I get help for this?

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 22 of 50 (1,412 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

01-29-2013 07:11 PM in reply to: jeremycreid

Hi jeremycreid,

 

I checked your EDU Account and I am not seeing any downloaded software yet nor any Serial Number. Please do try downloading the software again using the log in details I sent via Private Message (click on the small envelope beside your profile name at the upper right side of the page).  



Joane Bonghanoy
New Member
bon_bovi
Posts: 1
Registered: ‎04-03-2013
Message 23 of 50 (1,336 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-04-2013 07:14 AM in reply to: joane.bonghanoy

I'm getting the same problem as everyone else. Help please!

Community Manager
camilo.lemos
Posts: 920
Registered: ‎09-28-2011
Message 24 of 50 (1,331 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-04-2013 07:22 AM in reply to: bon_bovi

Hi bon_bovi,

 

Please send me a Private Message (click on my camilo.lemos profile name and then "Send this user a private message") with your serial number and product request code.

 

Thank you.



Camilo Lemos
Member
liathierry
Posts: 4
Registered: ‎04-06-2013
Message 25 of 50 (1,302 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-06-2013 08:29 AM in reply to: camilo.lemos

Hi,every time I start Autocad Mechanical 2013, I get an error at the license screen and I have to restart the PC. I'm attaching a pricture with the error.

 

Thanks in advance.

 

New Member
andrew_anthony
Posts: 1
Registered: ‎04-07-2013
Message 26 of 50 (1,281 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-07-2013 05:28 AM in reply to: liathierry

I'm also having the same issue trying to activate the Revit Architecture 2012.

Upon my initial attempt to download the software I received the following screen::

"Error assigning serial number to product: This is an operation implementation generated fault"
However I still had the BROWSER DOWNLOAD button available on the same screen and downloaded and installed, entering the serial number and product key which were also both provided on the screen.

However once I tried to activate with the same codes I then got the Serial Number is Invalid Problem.

Any help would be greatly appreciated.

 

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 27 of 50 (1,273 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-07-2013 05:50 PM in reply to: andrew_anthony

Hi andrew_anthony,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code



Joane Bonghanoy
New Member
smcmullin
Posts: 1
Registered: ‎04-08-2013
Message 28 of 50 (1,260 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-08-2013 07:44 AM in reply to: joane.bonghanoy

Another one here... I PM'd the info to Joane but just in case she's away, is there someone else I should be sending this information to?

 

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 29 of 50 (1,255 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-08-2013 08:20 AM in reply to: smcmullin

Hi Sean,

 

Since Joane is not available at the moment please direct the PM to me. (Click on my amanda.k profile name and then “Send this user a private message”) with your Serial Number and Request Code



Amanda Kinley
New Member
g_iles
Posts: 1
Registered: ‎04-07-2013
Message 30 of 50 (1,221 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

04-10-2013 04:53 AM in reply to: 815196

I have the same issue.  Can i get some help?

 

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