Installation & Licensing

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New Member
rp22854
Posts: 1
Registered: ‎11-07-2012
Message 1 of 108 (5,143 Views)

The serial number you entered is not valid. Try again. (Error 2)

5143 Views, 107 Replies
11-07-2012 03:26 AM

I get this message can you help ??

 

Regards

 

 

Community Manager
camilo.lemos
Posts: 935
Registered: ‎09-28-2011
Message 2 of 108 (5,138 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 03:43 AM in reply to: rp22854

Hi rp22854 and welcome to our community!

Can you please send me the serial numbr and product key of your product via Private Message (click on my screenname camilo.lemos and then on Send this User a Private Message) and I'll have a look and see what's wrong?

 

Thank you! 



Camilo Lemos
New Member
sookie47
Posts: 1
Registered: ‎11-07-2012
Message 3 of 108 (5,117 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 08:03 AM in reply to: camilo.lemos

I got the same problem

New Member
DraiochtRiley
Posts: 1
Registered: ‎11-07-2012
Message 4 of 108 (5,081 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 11:38 AM in reply to: rp22854

I have recently downloaded AutoCAD and i am getting the same message. Any help is appreciated.

Regards.

 

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 5 of 108 (5,071 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 12:14 PM in reply to: DraiochtRiley

Hello Draiocht and Siqi,

 

In this instance you will need an activation code to manually override the error, of which I'd be happy to generate for you. Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the corresponding request code and serial number.

 

Please note that for future reference you can also receive an activation code directly from our Registration and Activation team by clicking here.



Philip Schmelzer
New Member
teobigboy
Posts: 1
Registered: ‎11-06-2012
Message 6 of 108 (5,054 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 01:26 PM in reply to: rp22854

Hi! I'm new here and I'm getting the same error as the guys above. How can I resolvethis issue?

Please reply as soon as possible. Thank you! 

New Member
RetroLadybird
Posts: 1
Registered: ‎11-07-2012
Message 7 of 108 (5,036 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 01:59 PM in reply to: rp22854

I'm getting this message for Maya 2012, please help!!

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 8 of 108 (5,016 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 03:28 PM in reply to: RetroLadybird

Hello Freya and Tio,

 

We're currently experiencing an Education Community issue which is preventing the standard / automated activation process from working properly.

 

With that being said you will need an activation code to manually override the system, of which I'd be happy to generate for you. Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the corresponding request code and serial number or contact our Registration and Activation team for additional assistance.



Philip Schmelzer
New Member
clong4
Posts: 1
Registered: ‎11-07-2012
Message 9 of 108 (4,977 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 08:01 PM in reply to: philip.s

I am facing the same problem too. Regarding to your post, I sent you a private message about my product serial number and resquest codes.

Thank in advance for ur kindly help.

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 10 of 108 (4,972 Views)

Re: The serial number you entered is not valid. Try again. (Error 2)

11-07-2012 08:44 PM in reply to: clong4

Hi clong4,

 

My colleague Philip is done for the day.

 

Do resend the Serial Number and Request Code to me instead. I will manually generate the Activation Code for you.



Joane Bonghanoy

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