I too am getting this same error as many listed in the forum pages. Can someone help please?
Thanks in advance
Scott
Hi Scott,
Please, send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll look into this for you.
Alternatively, you contact our License Assistance team by clicking on this link and then following the prompts:
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.
You will be able to contact the License Assistance Team either via Chat or e-mail.
Thank you
Thanks!
My serial number does not work ether. This is a first time install and it gives me the error 01. Assistance would be appreciated.
Hi @survey241 and welcome to the Autodesk Community!
For licensing assistance please contact our Activation and Registration department directly:
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus.
4. Select “I Still Need Help” if you need personal assistance
Please let us know if you need further assistance. Thank you!