Installation & Licensing

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New Member
padyasekc
Posts: 2
Registered: ‎01-10-2013
Message 1 of 11 (437 Views)

The download button doesnt appear?

437 Views, 10 Replies
01-13-2013 03:15 PM

Hi I have a problem downloading Revit Architecture, 3ds Max 2013 and AutoCad 2013. Download button doesnt appear when I try downloading this features. Please take a look a the print screen. 

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 2 of 11 (407 Views)

Re: The download button doesnt appear?

01-13-2013 07:14 PM in reply to: padyasekc

Hi padyasekc,

 

We are aware of this issue and we are currently looking into it.

 

Note that I have removed the screenshot attached as it contains your Serial Number. Moving forward, please avoid posting any License or personal information on the site for security reasons. 



Joane Bonghanoy
Contributor
kczege
Posts: 11
Registered: ‎10-17-2012
Message 3 of 11 (391 Views)

Re: The download button doesnt appear?

01-13-2013 08:19 PM in reply to: joane.bonghanoy

Autodesk: In case this help you troubleshoot: the download button does not appear on Firefox, Chrome or Internet Explorer, even after Flash updates. (It seems that the download button is a flash feature? could you just provide an old fashined HTML "link" instead?)

Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 4 of 11 (377 Views)

Re: The download button doesnt appear?

01-14-2013 12:48 AM in reply to: kczege

Hi kczege, 

 

Thank you for the suggestion. Our downloads crew are looking into this issue and will have it fixed as soon as possible. Meanwhile, please click on this link for alternative downlod methods.

 

Thank you!

 



Camilo Lemos
New Member
nehal.s.elhagene
Posts: 1
Registered: ‎02-02-2013
Message 5 of 11 (342 Views)

Re: The download button doesnt appear?

02-02-2013 02:56 AM in reply to: camilo.lemos

I have the same problem now. on all browsers. and there's no other download method.

Member
k.valenzuela
Posts: 3
Registered: ‎07-24-2011
Message 6 of 11 (296 Views)

Re: The download button doesnt appear?

02-02-2013 09:34 AM in reply to: nehal.s.elhagene

yes, it's still not working and this link to download on the link above doesn't work.  I tried to download from the trial site and after registering and then clicking on download, nothing happened. 

New Member
danny.lawson
Posts: 1
Registered: ‎02-02-2013
Message 7 of 11 (284 Views)

Re: The download button doesn't appear?

02-02-2013 09:56 AM in reply to: padyasekc

The download Button is still Not appearing as all previous messages, especially with AutoCAD Architecture 2013 !! Using other links or going through the trial page to get around this does not work ! :-(

Member
k.valenzuela
Posts: 3
Registered: ‎07-24-2011
Message 8 of 11 (260 Views)

Re: The download button doesn't appear?

02-02-2013 10:48 AM in reply to: danny.lawson

I finally got it to download from the facebook page at 

 

https://www.facebook.com/Autodeskedcommunity/app_197438023652695

 

it gives you a different serial #, but it works!! 

 

Community Manager
philip.s
Posts: 2,372
Registered: ‎09-27-2011
Message 9 of 11 (207 Views)

Re: The download button doesn't appear?

02-02-2013 05:27 PM in reply to: k.valenzuela

My apologies for the inconvenience everyone and thanks for posting a workaround Kristina!

 

Confirming that the missing download buttons have been restored and you can now again enjoy your full Education Community benefits.

Thank you very much for your patience and please let us know if any additional questions, concerns or issues arise.



Philip Schmelzer
New Member
sofivami
Posts: 1
Registered: ‎08-24-2013
Message 10 of 11 (118 Views)

Re: The download button doesn't appear?

08-24-2013 05:05 PM in reply to: philip.s

I'm sorry, but my download button doesn't appear either. 

I want to download AutoCad 2013 for Windos 64-bits.. I get the serial number and product key but the button with the download options is nowhere to be seen, can you help me please?

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