Installation & Licensing

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Visitor
indujarajendran
Posts: 0
Registered: ‎03-19-2013
Message 1 of 8 (541 Views)

Subscription issue

541 Views, 7 Replies
03-19-2013 10:09 AM

I have a  login id with autodesk students community and have downloaded revit 2012. I was trying cloud computing and it shows error #112

my id is indujarajendran@hotmail.com

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 8 (525 Views)

Re: Subscription issue

03-19-2013 11:13 AM in reply to: indujarajendran

Hello Induja,

 

As I've just made an adjustment to your account, can you please let me know if this is still happening? If so, can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your password or permission to reset your password as well as the site / service details that you're trying to access.



Philip Schmelzer
New Member
muavery
Posts: 1
Registered: ‎08-02-2013
Message 3 of 8 (425 Views)

Re: Subscription issue

08-02-2013 01:36 PM in reply to: indujarajendran

 

We are sorry...        Subscription Help                                    There was an internal problem with the data submitted.  Please let the Autodesk Business Center know, error # 112.              
                        Please contact Subscription Help.               

 

I have been working with Cadsoft consulting to be able to download subscription to ADA 2014.  I have now got to the error #112 please help.  I am mdonavery69@hotmail.com

 

Murry

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 4 of 8 (413 Views)

Re: Subscription issue

08-02-2013 02:26 PM in reply to: muavery

Hello Murry! 

 

I actually wasn't able to find a subscription contract linked to the provided email address.

 

As such, if you can send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your contract number or serial number I'd be more than happy to associate it, or if you send me a different email address that is already associated and is getting the error #112, I can fix it!



Philip Schmelzer
Member
jho_jho72
Posts: 5
Registered: ‎10-22-2013
Message 5 of 8 (319 Views)

Re: Subscription issue

10-22-2013 07:47 PM in reply to: philip.s

We are sorry...
There was an internal problem with the data submitted. Please let the Autodesk Business Center know, error # 112.

please help me for the issue

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 6 of 8 (311 Views)

Re: Subscription issue

10-22-2013 09:28 PM in reply to: jho_jho72

Hi Jhoni,

 

I was not able to pull up a Subscription Center account using the email address associated to your Forums account. What Autodesk site were you trying to access? Do reply back with the URL so I can further check. 

 

 



Joane Bonghanoy
Member
jho_jho72
Posts: 5
Registered: ‎10-22-2013
Message 7 of 8 (293 Views)

Re: Subscription issue

10-23-2013 07:30 PM in reply to: joane.bonghanoy
Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 8 of 8 (261 Views)

Re: Subscription issue

10-25-2013 12:16 PM in reply to: jho_jho72

Thanks Jhoni.

 

Again, as we were unable to find a subscription profile associated with your registered email address, can you please send me a Private Message with the email that you're using as well as an entitled serial number or contract number.



Philip Schmelzer

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