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    Contributor
    Posts: 24
    Registered: ‎12-06-2006

    Subscription Building Design Suite Premium not showing the 2013 button...

    120 Views, 3 Replies
    04-13-2012 08:11 AM

    Good morning,

     

    I've seen a lot of talk of people finally getting there 2013 Suite's but our subscription page is still lacking the 2013 button for our design suite software even though I have recieved the email stating its ready to download and our subscription is current.

     

    Whats the deal Autodesk?

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    *Expert Elite*
    DarrenP
    Posts: 5,494
    Registered: ‎09-13-2007

    Re: Subscription Design Suite Premium not showing the 2013 button...

    04-13-2012 08:28 AM in reply to: matthew.ram

    if your talking Product Design Suite

    Autodesk knows about the issue:

    http://forums.autodesk.com/t5/Installation-Licensing/Error-when-downloading-2013-Suite/td-p/3410247/...

    and have posted temp links on the above page

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    Contributor
    Posts: 24
    Registered: ‎12-06-2006

    Re: Subscription Design Suite Premium not showing the 2013 button...

    04-13-2012 08:30 AM in reply to: DarrenP

    Its for Building Design Suite.

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    Customer Service
    Posts: 76
    Registered: ‎02-29-2012

    Re: Subscription Design Suite Premium not showing the 2013 button...

    04-13-2012 09:14 AM in reply to: matthew.ram

    Hello Matth,

     

    I am reopening case 07099895 so I can research your issue.  I will send you an e-mail direclty from the case once I have finished researching your issue.



    Lucio.Bielski
    Front Desk Representative

    Autodesk, Inc.

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