I still have a problem. I applied the method you say. But nothing changed. It turns out that the things in the picture now.
I entered the information.
Again, it didn't.
Please be cautious of posting sensitive information as this a a public forum / I deleted one of the previously posted images as it contained your serial number.
Are you able to generate a request code? If so can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with it so that I can generate an activation code for you.