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New Member
markfennema
Posts: 1
Registered: ‎11-04-2010
Message 1 of 11 (880 Views)

Student Website Won't Load

880 Views, 10 Replies
11-04-2010 06:50 PM

Recently I signed up for the student website (actually, quite a while ago, but I'm only trying to get it to work again now). It works fine until I try to sign in, at which point all I get is a white screen (if my log in is successful, if I have the password wrong it brings me back to the normal "incorrect password" page). Has anyone else experienced this? Is it a known issue? I've tried a mac and a pc and multiple browsers. I can load the page again after it logs me out (when the cookie or session expires)

New Member
jkheffernan
Posts: 2
Registered: ‎07-22-2011
Message 2 of 11 (649 Views)

Re: Student Website Won't Load

07-22-2011 01:11 PM in reply to: markfennema

yeah I can't understand it either I've been having the same problem!!! Glad to see that I'm not the only one!!

New Member
furyedea255
Posts: 1
Registered: ‎07-28-2011
Message 3 of 11 (625 Views)

Re: Student Website Won't Load

07-28-2011 07:04 PM in reply to: markfennema

I have same problem...T_T

New Member
mikedlucas
Posts: 1
Registered: ‎08-24-2011
Message 4 of 11 (579 Views)

Re: Student Website Won't Load

08-24-2011 09:54 PM in reply to: markfennema

same problem

New Member
evinsj
Posts: 1
Registered: ‎08-27-2011
Message 5 of 11 (563 Views)

Re: Student Website Won't Load

08-27-2011 06:10 AM in reply to: markfennema

Same thing here.. Tried reducing privacy and security and using compatibility view, but still a blank screen...

Member
rainymcd
Posts: 3
Registered: ‎08-26-2011
Message 6 of 11 (550 Views)

Re: Student Website Won't Load

08-27-2011 08:42 AM in reply to: evinsj

I'm having the same problem. No amount of fiddling with internet settings has gotten it to work on any of the 3 computers I've tried it on.

New Member
jason_krem
Posts: 2
Registered: ‎08-27-2011
Message 7 of 11 (542 Views)

Re: Student Website Won't Load

08-27-2011 12:11 PM in reply to: markfennema

Not working for me either!

New Member
logan.tong
Posts: 2
Registered: ‎08-28-2011
Message 8 of 11 (485 Views)

Re: Student Website Won't Load

08-28-2011 09:26 PM in reply to: markfennema

While this thread is from last year, it seems the problem persists. The site wont load for me either. No browser on my Mac will load it. Same story for Windows 7 through Fusion. There's no way to contact anyone directly either because anything pointing to support for that site is hosted there too. Please fix this. I'm not having a great first impression of Autodesk with this problem.

New Member
jkheffernan
Posts: 2
Registered: ‎07-22-2011
Message 9 of 11 (467 Views)

Re: Student Website Won't Load

08-29-2011 05:36 AM in reply to: logan.tong

Hi Everyone!!

 

I posted here a while back about this problem, i think I was the second person on this thread to do so.

 

I did after alot of digging around get a solution to this problem by literally finding any email on the site and emailing them to pieces. ----- however now that I have a solution which in the end was an account rest I am going to pass on the email address i got from Autodesk should I have anymore problems::::

 

notifications-support@autodesk.zendesk.com



 

HOPE THIS HELPS !!! :smileyhappy:

 

btw don't give up on autodesk, their programs are class although this experience really frustrated me too!!

New Member
logan.tong
Posts: 2
Registered: ‎08-28-2011
Message 10 of 11 (443 Views)

Re: Student Website Won't Load

08-29-2011 04:01 PM in reply to: markfennema

I was able to solve this issue by going into my account settings from here, and changing my email from and edu to my gmail account. Then it suddenly worked. Not so much a solution, but a workaround. Good luck all!

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