Recently I signed up for the student website (actually, quite a while ago, but I'm only trying to get it to work again now). It works fine until I try to sign in, at which point all I get is a white screen (if my log in is successful, if I have the password wrong it brings me back to the normal "incorrect password" page). Has anyone else experienced this? Is it a known issue? I've tried a mac and a pc and multiple browsers. I can load the page again after it logs me out (when the cookie or session expires)
While this thread is from last year, it seems the problem persists. The site wont load for me either. No browser on my Mac will load it. Same story for Windows 7 through Fusion. There's no way to contact anyone directly either because anything pointing to support for that site is hosted there too. Please fix this. I'm not having a great first impression of Autodesk with this problem.
I posted here a while back about this problem, i think I was the second person on this thread to do so.
I did after alot of digging around get a solution to this problem by literally finding any email on the site and emailing them to pieces. ----- however now that I have a solution which in the end was an account rest I am going to pass on the email address i got from Autodesk should I have anymore problems::::
HOPE THIS HELPS !!!
btw don't give up on autodesk, their programs are class although this experience really frustrated me too!!
I was able to solve this issue by going into my account settings from here, and changing my email from and edu to my gmail account. Then it suddenly worked. Not so much a solution, but a workaround. Good luck all!
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