Student Edition: "Licenses not obtained" (error 20)

[tcherr20]

Student: Both Mac versions of Maya 2012 and Mudbox 2011 will not start. I have successfully booted them a few times previously, but... 2 days later I get these error messages (error 20).

Does this have anything to do with a recent formatting of my hard drive and installation? (this was for bootcamp)

Everything was backed up via Time Machine as if I never partitioned in the first place.

Thanks! 😃

[arlinpega.bibat]

Hi:

I have found this link that has some instruction on how to resolve your Error 20.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16323165&linkID=9242618 

You may also have a look at forums related to your issue from this page:http://forums.autodesk.com/t5/Installation-Licensing/Maya-2011-Mac-OSX-quot-error-20-quot/td-p/27291....

Thank you!

Please click on "Accept as Solution" if this suggestion helped you solve your request.

[tcherr20]

The change in language didn't fix neither Mudbox or Maya =/ Are there any specifics on the files I need to delete and reinstall? I'm paranoid I'm going to delete something important from Maya 2011 or Sketchbook

Thank you so far! To be honest I've had general computer problems for a week and I AM DYING

[arlinpega.bibat]

Hi:

This is just a summary on how to hopefully solve this issue for Standalone.

• Deleting folders as noted in the post in discussion.
              /Library/Application Support/Autodesk/Adlm/
              /Library/Preferences/FLEXnet Publisher/FLEXnet/
• Installed as Trial first using 000-00000000.
• Run Maya as Trial.
• Then registered afterwards by choosing Activate instead of Try.

Thanks,

Arlin

[tcherr20]

The folders on my Mac were a bit dissorganized. Working now 😉

Thanks for the help!