Installation & Licensing

Installation & Licensing

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New Member
guilhem.lecussan
Posts: 2
Registered: ‎02-15-2013
Message 1 of 4 (355 Views)

Stuck in viewer mode

355 Views, 3 Replies
02-15-2013 01:21 AM

I installed Revit Architecture 2012 with a student licence, it told that I've got a licence for 1000 days (ish) but actually revit is stuck in viewer mode. I also tried with a real license and it is the same issue, what should I do?

Thanks 

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 2 of 4 (338 Views)

Re: Stuck in viewer mode

02-15-2013 01:47 AM in reply to: guilhem.lecussan

Hi guilhem.lecussan and welcome to our forum !

 

When you access to your account on the Student Community you can find the serial numbers you need to use to activate your product.

 

If you've already tried to activate your license with this serial and it doesn't work, please contact the team in charge here to request a new number.

 

Thanks!



Celine Manca
New Member
guilhem.lecussan
Posts: 2
Registered: ‎02-15-2013
Message 3 of 4 (322 Views)

Re: Stuck in viewer mode

02-15-2013 03:01 AM in reply to: guilhem.lecussan

Actually, the activation seems ok as the license is active till 2016 (cf. the screen shot), but I cannot use Revit normaly, it is stuck in viewer mode

Community Manager
philip.s
Posts: 2,438
Registered: ‎09-27-2011
Message 4 of 4 (297 Views)

Re: Stuck in viewer mode

02-15-2013 08:55 AM in reply to: guilhem.lecussan

Hello Guilhem!

 

This could be caused by an issue with your registry / licensing files. Can you please try uninstalling the software, run Microsoft Fix-it, and then reinstall as a standalone to see if it resolves the problem?



Philip Schmelzer
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