Standalone license transfering

[sijcooke]

Hi all,

I subscribed to Autodesk a few years ago and had Inventor 2012, then got the 2013 and 2014 upgrade. I have not renewed the subscription so i guess it has now expired. Does this mean i have lost the ability to transfer the license to a new computer? I am trying to transfer it from my old pc to a new one, and the transfer utility is saying 

Export Request Failed 

The serial number you entered is not valid. Try again. (1)

Click the "Try Again" link to resubmit the request.

Try again

Error reference:1 

... or is this something to do with i have 2014 installed on my laptop and 2013 on my pc? does installing the new version make the license stop working?

thanks all.

sijcooke.

[TravisNave]

This is typical behavior.

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-S...

Hope that helps.

[DarrenP]

if you let your subscription lapse you can no longer use the previous versions anymore

[sijcooke]

Hi,

If you pay thousands of pounds for the software, and then decide not to renew - the versions you have had under the subscription can surely not become un-usable?

I had the 2014 upgrade whilst i was subscribed, so surely this version should still work after i stop renewing the subscription?

thanks,

sijcooke.

[jessica.t]

Hello @sijcooke,

Previous versions are forfeited but you still have complete access to your most recent product, the 2014. To have your serial number confirmed, please contact our Activation and Registration department directly by taking the following steps:

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus
4.    Select “I Still Need Help”  if you need personal assistance

If you have further questions please let us know. Thank you!

[sijcooke]

Thanks all for your replys - its because I still had an old version
installed.



Cheers,



Best regards,
Simon

Alco Engineering Co. (Sheet Metal) Ltd.
www.alcoeng.co.uk
01805 622461



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