I already posted this problem in the student support section; but to no avail.
So here again; the gist of the problem:
Background info: Windows7,
3ds Max 2011 previously installed(also from the AEC, without problem).
The licenses mentioned are all stand alone; provided through the Autodesk Educational Community programme.
This concerns both 3ds Max and Mudbox. First I downloaded Mudbox 2012 and installed with the provided product key, all without problems. However upon trying to run the product before getting the main window I got confronted with a 'environment variable MUDBOX_ALT_EN is not set' error, upon which the application would close.
Now I tried to fix this by using both the Repair install, and Reinstall options. After that I tried a full uninstall and reinstall, and deleting the adskflex_xxx files in ProgramData\FLEXnet\ (as suggested on the web), but all to no avail.
After that I Uninstalled mudbox again, and downloaded 3ds Max 2012. I installed the product, again without problem; but this time instead of directly activating the product I opted for the '30-day trial' (also suggested on a forum; so I could atleast use the product until the activation issue would be resolved). However upon running 3ds Max (at the end of the splash loading screen) I receive an error all the same. This time 'The software license check out failed. Error 5'.
After searching for solutions, or possible causes I found that this error should only occur with network licenses, so I'm rather baffled as to why I'm having it. I've checked and double checked that I am indeed running (,or trying to,) a standalone license, and verified by reinstalling the products multiple times.
I have found that upon reinstallation of 3ds Max 2011; I had it uninstalled before installing 2012 as I did not expect any issues; it now too gives me the 'The software license check out failed. Error 5' error.
Is this a known issue? Any suggestions as to what may cause it, and more importantly, how to resolve it?
I really need this software to work; Assignments keep piling up and at this rate I don't know if I'll be able to catch up..
Please try to delete c:\programdata\autodesk\adlm folder and reinstall all Autodesk 2010/2011/2012 products you are using
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.
|Installation & Licensing|