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Active Member
Arnald23
Posts: 8
Registered: ‎05-27-2013
Message 1 of 17 (745 Views)

Some Products Fail to install problem

745 Views, 16 Replies
06-03-2013 03:07 PM

Hello my name is Arnald23 and I have a problem with the download for Maya 2014 on my laptop. Once I go to install now it and afterclicking install after 3 mins it gives me an error saying Some Products Fail to install and everything didn't install. I reied the other download that the website provides but nothing happens, it still gives me the same problem. I downloaded maya on other computer before with no problem but my laptop is giving mr problems and I don't know what to do. If anyone can help me I would appriciated. 

 

I have a Windows 7 Home 64bit if you are wondering, 

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 2 of 17 (727 Views)

Re: Some Products Fail to install problem

06-04-2013 07:19 AM in reply to: Arnald23

Include the installation log file from your summary screen or your %TEMP% folder.  It will help determine the failure.

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Active Member
Arnald23
Posts: 8
Registered: ‎05-27-2013
Message 3 of 17 (716 Views)

Re: Some Products Fail to install problem

06-05-2013 01:56 PM in reply to: TravisNave

OK I will update it with the Maya2014Setup they created with %temp%.

Active Member
Arnald23
Posts: 8
Registered: ‎05-27-2013
Message 4 of 17 (712 Views)

Re: Some Products Fail to install problem

06-05-2013 01:58 PM in reply to: Arnald23

2013/6/2:17:37:31 Badu BADU === Setup started on BADU by Badu ===
2013/6/2:17:37:31 Badu BADU Path_Length: 151
2013/6/2:17:37:31 Badu BADU Current Directory C:\Autodesk\Autodesk_Maya_2014_wi_en-US
2013/6/2:17:37:31 Badu BADU Launch
2013/6/2:17:37:31 Badu BADU CommandLine /url "http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/Autodesk_Maya_2014_wi_en-US_Setup.exe" /SN 900-32970794 /PK 657F1 /student /skipEULA /akamai /auth /sid
2013/6/2:17:37:31 Badu BADU Path_Length: 151
2013/6/2:17:37:31 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AIF31A.tmp
2013/6/2:17:37:38 Badu BADU === Setup ended ===

2013/6/2:17:37:34 Badu BADU === Setup started on BADU by Badu ===
2013/6/2:17:37:34 Badu BADU Path_Length: 151
2013/6/2:17:37:34 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AIF31A.tmp
2013/6/2:17:37:34 Badu BADU Launch
2013/6/2:17:37:35 Badu BADU Download Skipped SETUP_CONFIG http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/S...
2013/6/2:17:37:38 Badu BADU PageOpen LaunchDialog
2013/6/2:17:37:48 Badu BADU PageOpen LicenseDialog
2013/6/2:17:37:48 Badu BADU PageOpen ProductInfoDialog
2013/6/2:17:37:48 Badu BADU PageOpen ProductSelectionDialog2
2013/6/2:17:37:53 Badu BADU PageOpen FullProgressDialog
2013/6/2:17:37:53 Badu BADU Download Skipped VCREDIST2005SP1ATLX86 http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/V...
2013/6/2:17:37:53 Badu BADU Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\WI\Autodesk Maya 2014\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Badu\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/6/2:17:38:25 Badu BADU Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2013/6/2:17:38:28 Badu BADU PageOpen InstallCompleteDialog
2013/6/2:17:44:28 Badu BADU === Setup ended ===

2013/6/2:18:56:36 Badu BADU === Setup started on BADU by Badu ===
2013/6/2:18:56:36 Badu BADU Path_Length: 151
2013/6/2:18:56:36 Badu BADU Current Directory C:\Autodesk\Autodesk_Maya_2014_dlm
2013/6/2:18:56:36 Badu BADU Launch
2013/6/2:18:56:36 Badu BADU CommandLine
2013/6/2:18:56:36 Badu BADU Path_Length: 151
2013/6/2:18:56:36 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AI58FF.tmp
2013/6/2:18:57:10 Badu BADU === Setup ended ===

2013/6/2:18:56:49 Badu BADU === Setup started on BADU by Badu ===
2013/6/2:18:56:49 Badu BADU Path_Length: 151
2013/6/2:18:56:49 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AI58FF.tmp
2013/6/2:18:56:49 Badu BADU Launch
2013/6/2:18:57:05 Badu BADU PageOpen LaunchDialog
2013/6/2:18:57:42 Badu BADU PageOpen LicenseDialog
2013/6/2:18:57:46 Badu BADU PageOpen ProductInfoDialog
2013/6/2:18:58:27 Badu BADU PageOpen ProductSelectionDialog2
2013/6/2:18:58:31 Badu BADU PageOpen FullProgressDialog
2013/6/2:18:58:33 Badu BADU Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Badu\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/6/2:18:59:30 Badu BADU Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2013/6/2:18:59:49 Badu BADU PageOpen InstallCompleteDialog
2013/6/2:19:04:29 Badu BADU === Setup ended ===

2013/6/3:18:21:39 Badu BADU === Setup started on BADU by Badu ===
2013/6/3:18:21:39 Badu BADU Path_Length: 151
2013/6/3:18:21:39 Badu BADU Current Directory C:\Autodesk\Autodesk_Maya_2014_dlm
2013/6/3:18:21:39 Badu BADU Launch
2013/6/3:18:21:39 Badu BADU CommandLine
2013/6/3:18:21:39 Badu BADU Path_Length: 151
2013/6/3:18:21:39 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AIB5C8.tmp
2013/6/3:18:22:15 Badu BADU === Setup ended ===

2013/6/3:18:21:56 Badu BADU === Setup started on BADU by Badu ===
2013/6/3:18:21:56 Badu BADU Path_Length: 151
2013/6/3:18:21:56 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AIB5C8.tmp
2013/6/3:18:21:56 Badu BADU Launch
2013/6/3:18:22:15 Badu BADU PageOpen LaunchDialog
2013/6/3:18:22:34 Badu BADU PageOpen LicenseDialog
2013/6/3:18:22:39 Badu BADU PageOpen ProductInfoDialog
2013/6/3:18:23:59 Badu BADU PageOpen ProductSelectionDialog2
2013/6/3:18:24:04 Badu BADU PageOpen FullProgressDialog
2013/6/3:18:24:05 Badu BADU Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Badu\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/6/3:18:24:45 Badu BADU Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2013/6/3:18:24:57 Badu BADU PageOpen InstallCompleteDialog
2013/6/3:18:25:56 Badu BADU === Setup ended ===

2013/6/3:18:46:19 Badu BADU === Setup started on BADU by Badu ===
2013/6/3:18:46:19 Badu BADU Path_Length: 151
2013/6/3:18:46:19 Badu BADU Current Directory C:\Autodesk\Autodesk_Maya_2014_dlm
2013/6/3:18:46:19 Badu BADU Launch
2013/6/3:18:46:19 Badu BADU CommandLine
2013/6/3:18:46:19 Badu BADU Path_Length: 151
2013/6/3:18:46:19 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AI4CE9.tmp
2013/6/3:18:47:00 Badu BADU === Setup ended ===

2013/6/3:18:46:38 Badu BADU === Setup started on BADU by Badu ===
2013/6/3:18:46:38 Badu BADU Path_Length: 151
2013/6/3:18:46:38 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AI4CE9.tmp
2013/6/3:18:46:38 Badu BADU Launch
2013/6/3:18:46:56 Badu BADU PageOpen LaunchDialog
2013/6/3:19:00:46 Badu BADU PageOpen LicenseDialog
2013/6/3:19:00:50 Badu BADU PageOpen ProductInfoDialog
2013/6/3:19:01:21 Badu BADU PageOpen ProductSelectionDialog2
2013/6/3:19:01:24 Badu BADU PageOpen FullProgressDialog
2013/6/3:19:01:24 Badu BADU Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Badu\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/6/3:19:02:31 Badu BADU Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2013/6/3:19:02:45 Badu BADU PageOpen InstallCompleteDialog
2013/6/3:19:04:36 Badu BADU === Setup ended ===

2013/6/3:19:18:25 Badu BADU === Setup started on BADU by Badu ===
2013/6/3:19:18:25 Badu BADU Path_Length: 151
2013/6/3:19:18:25 Badu BADU Current Directory C:\Autodesk\Autodesk_Maya_2014_wi_en-US
2013/6/3:19:18:25 Badu BADU Launch
2013/6/3:19:18:25 Badu BADU CommandLine /url "http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/Autodesk_Maya_2014_wi_en-US_Setup.exe" /SN 900-32970794 /PK 657F1 /student /skipEULA /akamai /auth /sid
2013/6/3:19:18:25 Badu BADU Path_Length: 151
2013/6/3:19:18:25 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AIB241.tmp
2013/6/3:19:18:39 Badu BADU === Setup ended ===

2013/6/3:19:18:34 Badu BADU === Setup started on BADU by Badu ===
2013/6/3:19:18:34 Badu BADU Path_Length: 151
2013/6/3:19:18:34 Badu BADU Current Directory C:\Users\Badu\AppData\Local\Temp\_AIB241.tmp
2013/6/3:19:18:34 Badu BADU Launch
2013/6/3:19:18:36 Badu BADU Download Skipped SETUP_CONFIG http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/S...
2013/6/3:19:18:39 Badu BADU PageOpen LaunchDialog
2013/6/3:19:22:16 Badu BADU PageOpen LicenseDialog
2013/6/3:19:22:16 Badu BADU PageOpen ProductInfoDialog
2013/6/3:19:22:16 Badu BADU PageOpen ProductSelectionDialog2
2013/6/3:19:24:50 Badu BADU PageOpen FullProgressDialog
2013/6/3:19:24:50 Badu BADU Download Skipped VCREDIST2005SP1ATLX86 http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/V...
2013/6/3:19:24:50 Badu BADU Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\WI\Autodesk Maya 2014\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Badu\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/6/3:19:25:22 Badu BADU Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2013/6/3:19:25:27 Badu BADU PageOpen InstallCompleteDialog
2013/6/3:19:32:34 Badu BADU === Setup ended ===

 

 

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 5 of 17 (709 Views)

Re: Some Products Fail to install problem

06-05-2013 02:05 PM in reply to: Arnald23

Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603

 

You can try to install this update manually from Microsoft.  Or you can edit your setup.ini to ignore it. 


For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...

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Active Member
Arnald23
Posts: 8
Registered: ‎05-27-2013
Message 6 of 17 (704 Views)

Re: Some Products Fail to install problem

06-05-2013 02:43 PM in reply to: TravisNave

I tried to install the Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) from the microsoft sitw and when it almost finish it gives me an error saying error 1935 occur and I don't know what to do :smileysad:

Active Member
Arnald23
Posts: 8
Registered: ‎05-27-2013
Message 7 of 17 (687 Views)

Re: Some Products Fail to install problem

06-05-2013 08:00 PM in reply to: Arnald23

Ok now im angry with this! I installed maya 2014 on 5 computer in the pass and I can't do it with this one! I tried everything I can and I need someone to explain to me STEP by STEP how to install this thing! 

 

I tried the method where for the 1603 error where you uninstal the mricosoft program that is causing the error, for me it was Microsoft visual C++ 2005 SP1 Redistributable Pack x86, after that I tried to install it will all the methods and nothing happened. Ok so I was thinking of reinstalling that program in to see if it will change anything and now I can't everytime I tried it gives me error 1935! I can't do anything I can't reinstall this, I cant install maya 2014 im stuck I NEED HELP! 

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 8 of 17 (674 Views)

Re: Some Products Fail to install problem

06-06-2013 06:41 AM in reply to: Arnald23

The problem is not with your Autodesk software, but the Microsoft prerequisite.  It simply doesn't want to install on your machine.  What you might try is modifying your setup.ini to ignore (or even delete) the check for this prerequisite.

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Active Member
Arnald23
Posts: 8
Registered: ‎05-27-2013
Message 9 of 17 (665 Views)

Re: Some Products Fail to install problem

06-06-2013 09:22 AM in reply to: Arnald23

OK im looking at the info on thus lick you gave mne: http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst... just mnakeing sure.

 

I already have Microsoft.NET Framework 4 Clint Profile on my computer does that mean I have to download it again due to the steps ot uninstall that and download the one that is in the link in other workds this one: http://www.microsoft.com/en-us/download/details.aspx?id=3324

 

If I do have to uninstall it and download this one how will I do that since they discontinue the english version and this is my only language? I also tried to look for the Setup.ini file on my computer since I already have that version on and there is nothing.  so many question and no answer -_-

*Expert Elite*
TravisNave
Posts: 10,013
Registered: ‎01-14-2005
Message 10 of 17 (661 Views)

Re: Some Products Fail to install problem

06-06-2013 09:35 AM in reply to: Arnald23

No, I mean modify the setup.ini in your Autodesk installer to remove or ignore the check for the prerequisite installed program.  That way you can at least get it installed and possibly running. 

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