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brunofsfx
Posts: 5
Registered: ‎04-03-2011
Message 1 of 31 (4,147 Views)
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Some Products Fail to Install Result=1619 Max 2014

4147 Views, 30 Replies
08-15-2013 11:01 AM

i'm trying to install max 2014 i already have installed 2013 and 2014 is being installed under the same folder.

running on windows 7 64 bits.

 

From this Post: Some Products Fail to Install, Result 1603

I also uninstall microsoft visual C++ 210 x64 and x86 before install Max but i still get the error, i didnt figure how to uninstall directX or what to do about it.

 

 

2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted,

 

 

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Bruno Silva
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TravisNave
Posts: 10,053
Registered: ‎01-14-2005
Message 2 of 31 (4,136 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-15-2013 11:16 AM in reply to: brunofsfx

It's failing for a completely different reason, but you will need the larger install log from the %TEMP% folder to help identify it.

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brunofsfx
Posts: 5
Registered: ‎04-03-2011
Message 3 of 31 (4,132 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-15-2013 11:20 AM in reply to: TravisNave

you mean this?

 

3D Artist / Graphic Designer
Bruno Silva
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TravisNave
Posts: 10,053
Registered: ‎01-14-2005
Message 4 of 31 (4,120 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-15-2013 11:57 AM in reply to: brunofsfx

No I mean the bigger one in your %TEMP% folder.

 

run_temp.jpg

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brunofsfx
Posts: 5
Registered: ‎04-03-2011
Message 5 of 31 (4,119 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-15-2013 11:59 AM in reply to: brunofsfx
 
3D Artist / Graphic Designer
Bruno Silva
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TravisNave
Posts: 10,053
Registered: ‎01-14-2005
Message 6 of 31 (4,089 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-15-2013 01:23 PM in reply to: brunofsfx

Give yourself full control of this folder and its contents.  The problem seems to be failing here:

 

C:\ProgramData\Autodesk\Synergy\

 

MSI (s) (F8:34) [18:26:38:254]: Executing op: FolderCreate(Folder=C:\ProgramData\Autodesk\Synergy\,Foreign=0,,)
MSI (s) (F8:34) [18:26:38:257]: Note: 1: 1326 2: 5 3: C:\ProgramData\Autodesk\Synergy\ 
MSI (s) (F8:34) [18:26:38:257]: Note: 1: 2205 2:  3: Error 
MSI (s) (F8:34) [18:26:38:257]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1326 
MSI (s) (F8:34) [18:28:13:104]: Note: 1: 2205 2:  3: Error 
MSI (s) (F8:34) [18:28:13:104]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
MSI (s) (F8:34) [18:28:13:104]: Product: Autodesk 3ds Max 2014 -- Error 1326. Error getting file security: C:\ProgramData\Autodesk\Synergy\ GetLastError: 5

 

 

 

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brunofsfx
Posts: 5
Registered: ‎04-03-2011
Message 7 of 31 (4,081 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-15-2013 02:00 PM in reply to: TravisNave

Now i got this.

Untitled.png

 

and after giving permission and pressing retry  autodesk installer get's stuck at 8 remaining of 15

3D Artist / Graphic Designer
Bruno Silva
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brunofsfx
Posts: 5
Registered: ‎04-03-2011
Message 8 of 31 (4,068 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

08-16-2013 02:29 AM in reply to: brunofsfx

ok i figure what was causing the error it was because i didn«t had permission on the autodesk folder.

I just took ownership and took full control and that's it. it's installed.

3D Artist / Graphic Designer
Bruno Silva
Contributor
ileanagreere
Posts: 16
Registered: ‎10-17-2013
Message 9 of 31 (3,638 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

10-17-2013 10:35 AM in reply to: brunofsfx

Hello.
I have a similar problem. I have read through this discussion, but I kind of got lost. Can you help me as well? I receive the same error nr 1619 when trying to install max.

Here are the PTR SCR. Thank you.screen 1.jpgscreen II.jpgscreen 3.jpg

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TravisNave
Posts: 10,053
Registered: ‎01-14-2005
Message 10 of 31 (3,636 Views)

Re: Some Products Fail to Install Result=1619 Max 2014

10-17-2013 10:40 AM in reply to: ileanagreere

Actually post the logfile, it will be more helpful.

 

Recommendations to follow during installation:

 

1.  Install with local administrator rights

2.  Disable UAC

3.  Turn off Anti-virus

4.  Do not install service packs during the installation

 

Good Luck.

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