i'm trying to install max 2014 i already have installed 2013 and 2014 is being installed under the same folder.
running on windows 7 64 bits.
From this Post: Some Products Fail to Install, Result 1603
I also uninstall microsoft visual C++ 210 x64 and x86 before install Max but i still get the error, i didnt figure how to uninstall directX or what to do about it.
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2013/8/15:18:31:16 Bruno BRUNO-LAPTOP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted,
Solved! Go to Solution.
It's failing for a completely different reason, but you will need the larger install log from the %TEMP% folder to help identify it.
No I mean the bigger one in your %TEMP% folder.
Give yourself full control of this folder and its contents. The problem seems to be failing here:
MSI (s) (F8:34) [18:26:38:254]: Executing op: FolderCreate(Folder=C:\ProgramData\Autodesk\Synerg
y\,Foreign=0,,) MSI (s) (F8:34) [18:26:38:257]: Note: 1: 1326 2: 5 3: C:\ProgramData\Autodesk\Synergy\ MSI (s) (F8:34) [18:26:38:257]: Note: 1: 2205 2: 3: Error MSI (s) (F8:34) [18:26:38:257]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1326 MSI (s) (F8:34) [18:28:13:104]: Note: 1: 2205 2: 3: Error MSI (s) (F8:34) [18:28:13:104]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 MSI (s) (F8:34) [18:28:13:104]: Product: Autodesk 3ds Max 2014 -- Error 1326. Error getting file security: C:\ProgramData\Autodesk\Synergy\ GetLastError: 5
Now i got this.
and after giving permission and pressing retry autodesk installer get's stuck at 8 remaining of 15
ok i figure what was causing the error it was because i didn«t had permission on the autodesk folder.
I just took ownership and took full control and that's it. it's installed.
I have a similar problem. I have read through this discussion, but I kind of got lost. Can you help me as well? I receive the same error nr 1619 when trying to install max.
Here are the PTR SCR. Thank you.
Actually post the logfile, it will be more helpful.
Recommendations to follow during installation:
1. Install with local administrator rights
2. Disable UAC
3. Turn off Anti-virus
4. Do not install service packs during the installation
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