Some Products Fail to Install, Result 1603

[TravisNave]

Issue:  When installing your Autodesk product, the installation fails immediately and the screen indicates that Installation complete. Some products failed to install. 

The link to the installation log file in your %TEMP% location shows that the failure is due to a prerequisite installer similar to this entry below:

Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

Subseqent attempts to install the product yield similar failures. 

Solution #1:  In some rare instances, the prerequisite cannot installed until the workstation is rebooted, or cannot be installed by the Autodesk installer and must be installed manually from the media or by downloading the prerequisite directly from Microsoft's website.  For more information about this solution, please visit this Autodesk KB link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15924324&linkID=9240857

Solution #2:  In most instances, the installation fails because the prerequisite already installed on the workstation is newer than the one supplied by the Autodesk installer.  Because Windows will not allow an older version of the prerequisite to be installed, the installation aborts with a 1603 error in the installation log file. 

The most direct method to resolve this issue is to remove the installed prerequisite from Windows from within the Control Panel.  You can launch the Control Panel directly from the Start Menu or from the Run box by typing CONTROL and clicking OK. 

To remove a program in Control Panel choose:

Windows XP: Add/Remove Programs

Windows 7:  Programs and Features

Locate the program name of the prerequisite that is failing in your log file from within this list and click Remove or Uninstall.  This will remove the program from your computer. 

Once the program has been removed, run your Autodesk installer again.  If you run into additional failures on prerequisites, repeat the process.  You should now be able to fully install and run your product. 

For more information about this error, please see the Up and Ready blog link here:

http://upandready.typepad.com/up_and_ready/2011/09/autodesk-suites-product-design-suite-will-not-ins...

Note:  When installing Autodesk products, it is recommended that you have local Administrative rights, User Access Control (UAC) is off, and your real-time anti-virus program is temporarily disabled. In some instances it may be helpful to login as another user with local admin rights and/or copy the contents of the media to you hard drive and install locally.  

[TravisNave]

It's a failed download. Use the virtual agent to download your product.
That should work.

[ScottC]

Same problem for us (2 machines so far).

Autodesk Reseller advised us to untistall Microsoft Visual C++ 2005 Redistributabl5 but to no avail...

2014/6/5:16:29:25 alexc PC-1618 === Setup started on PC-1618 by alexc ===
2014/6/5:16:29:25 alexc PC-1618 Path_Length: 149
2014/6/5:16:29:25 alexc PC-1618 Current Directory C:\Autodesk\Autodesk_Revit_LT_2014_English_Win_32-64bit_dlm
2014/6/5:16:29:25 alexc PC-1618 Launch
2014/6/5:16:29:25 alexc PC-1618 CommandLine
2014/6/5:16:29:25 alexc PC-1618 Path_Length: 149
2014/6/5:16:29:25 alexc PC-1618 Current Directory C:\Users\alexc\AppData\Local\Temp\_AIC050.tmp
2014/6/5:16:29:37 alexc PC-1618 === Setup ended ===

2014/6/5:16:29:29 alexc PC-1618 === Setup started on PC-1618 by alexc ===
2014/6/5:16:29:29 alexc PC-1618 Path_Length: 149
2014/6/5:16:29:29 alexc PC-1618 Current Directory C:\Users\alexc\AppData\Local\Temp\_AIC050.tmp
2014/6/5:16:29:29 alexc PC-1618 Launch
2014/6/5:16:29:31 alexc PC-1618 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomCallbackRevitOSVersionCheck CB_SOURCE=C:\Users\alexc\AppData\Local\Temp\_AIC050.tmp\Setup\RevitSetup.dll
2014/6/5:16:29:31 alexc PC-1618 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2014/6/5:16:29:37 alexc PC-1618 PageOpen LaunchDialog
2014/6/5:16:29:40 alexc PC-1618 PageOpen LicenseDialog
2014/6/5:16:29:43 alexc PC-1618 PageOpen ProductInfoDialog
2014/6/5:16:30:10 alexc PC-1618 PageOpen ProductSelectionDialog2
2014/6/5:16:30:21 alexc PC-1618 PageOpen FullProgressDialog
2014/6/5:16:30:21 alexc PC-1618 Installing Microsoft Visual C++ 2005 Redistributable (x86): "C:\Autodesk\Autodesk_Revit_LT_2014_English_Win_32-64bit_dlm\3rdParty\x86\VCRedist\2005\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\alexc\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/6/5:16:31:09 alexc PC-1618 Install Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1603

[david.lau]

Open setup.ini file and take out "VCREDIST2005X86".

Also Change:

EXE_PATH=3rdParty\x86\VCRedist\2005\vcredist_x86.exe

To:

EXE_PATH=echo

[telfortsam]

Hey I need some help on this issue, trying to install MAYA 2013 on my new laptop (wasnt a problem a year ago). I keept getting error messafes. can you email me or call me at telfortsam@yahoo,com 

[joane.bonghanoy]

Hi Samnold,

What exactly is the error message? Have you tried doing a Clean Uninstall? After which, you can then download the installation from our Virtual Agent. 

[telfortsam]

I believe this can work but how do I copy the installation to my C Drive? What are the procedures?

[kylie.sharpe94]

Thanks, this helped a lot!

[rob.kopel]

For people who have had 1603 errors on the actual product (e.g. 3ds Max) not DirextX or any other 3rd party product check that your services file is not read only. I recently spend a great deal of time trying to fix an instillation where there was no clear error in the verbose log and I eventually found that my virus protection had permanently set my services file to read only. Also read only overwrites all administrator privileges so it doesn’t matter if you install with no UAC on.

Regards,

Rob

[omer]

Hi 

I've uninstalled all of the Microsoft Visual C++ 2010,2008,2005 Redistributable ,and still nothing is working, same resault every time 

attached: instaltion log 

Thanks for the help 

Omer

[TravisNave]

---

@omer wrote:

Hi 

I've uninstalled all of the Microsoft Visual C++ 2010,2008,2005 Redistributable ,and still nothing is working, same resault every time 

attached: instaltion log 

Thanks for the help 

Omer

---

Your failure is MSVC++ 2005.  Make sure you are installing on a supported OS for Autodesk 2012 (not Windows 8.x)

Install	Microsoft Visual C++ 2005 Redistributable (x86)	Failed	Installation aborted, Result=1603

If the prerequisite is not already installed and installation still fails, then you may need to make an advanced edit to the setup.ini file to ignore the error. Please make sure you manually install the prerequisite file from Microsoft and then modify the setup.ini file accordingly.

For more information on this process, please see my KB article here:

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...

[meem.almehairy]

Hello,

I tried to uninstall MSVC++ 2005 but nothing changed, shall I delete 2005, 2008 & 2010?

And by the way I don't know from where can I check the log file??

Thank you very much and I wish I can find a solution ASAP, because I'll start my revit coarse after few days 😞

[TravisNave]

The log file is in %TEMP%

Find it and post it.  It will help.

[meem.almehairy]

I tried to download it many times maybe around four times.. for the first two it shows me the following and the rest two are different, I think it changed because I deleted MSVC++ 2005. Anyway this is the first and second times masseges:

Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2005\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\MARYAM~1\AppData\Local\Temp\vcredist_x86_2005.log"" "2014/9/3:06:50:52 maryamalmehairy MARYAMALMEH3BF2 Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded       

Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\MARYAM~1\AppData\Local\Temp\vcredist_x86_2010.log
2014/9/3:06:50:54 maryamalmehairy MARYAMALMEH3BF2 Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619

And this is the third and fourth times massege:

Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\MARYAM~1\AppData\Local\Temp\vcredist_x86_2010.log2014/9/3:15:49:02                                    maryamalmehairy MARYAMALMEH3BF2 Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603 

Shall I delete MSVC++ 2010?

[pilsen120]

Hi, I'm a student trying to download Maya 2015, Mental ray 2015 Autodesk direct connect 2015. I'm having the same issue that everyone is having. Starts downloading an then it says "Installation complete some product failed to install" I'm including the logs I got, Thank you for the help. I have home work due on Tuesday o please help me.

[JMJ5ZB]

I went to my add or remove programs and unistalled all of the redistributable packages that were listed and tried to run the installation again and it still failed giving me the same error message. I then tried dowloading the redistribuatble packages strait from the microsoft website and no matter which version i try to download it says object already exists. I then get a 0x0070643 error message. Yet when i go back to add/remove programs none of them are there so i dont understand why it keeps telling me they already exist. Any sugestions?

[jessica.t]

Hi @pilsen120,

Thank you for your installation log file, the error reads as such:

Microsoft Visual C++ 2012 Redistributable (x86)    Failed    Installation aborted, Result=1619

There could be many causes of this type of error, please see this post on troubleshooting this error created by our Expert Elite and Autodesk product support. If you have any further questions please let us know. Thank you!

[Eldarado]

rob.kopel, could you be more specific? Wich file(s) are marked as read only?

[TravisNave]

@pilsen120  I just recently wrote a HOWTO guide on deciphering the installation log file. 

http://forums.autodesk.com/t5/installation-licensing/how-to-determine-errors-in-installation-log-fil...

Thanks.

[Mazianne7]

Hi,

I am trying to install Autocad 2013 and I keep getting a communication error & I am unable to get it sorted?

Please help!