Installation & Licensing

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New Member
bristolmw
Posts: 1
Registered: ‎07-28-2013
Message 1 of 4 (1,156 Views)

Sketchbook pro serial number and product key

1156 Views, 3 Replies
07-28-2013 03:27 AM
I tried downloading it on to my surface pro and all I have is a purchase number. Can someone email me the serial number and product key.
The purchase order number was 8790069849
Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 2 of 4 (1,135 Views)

Re: Sketchbook pro serial number and product key

07-28-2013 06:30 PM in reply to: bristolmw

 

Hi Bristol,

 

 

I sent via Private Message (small envelope beside your profile name at the upper right side of the Discussion Forum Home Page) your Serial Number and resent as well the notification email containing the Serial Number and Product Key. 

 

 

 



Joane Bonghanoy
New Member
nicolekiraldeguer
Posts: 1
Registered: ‎09-23-2013
Message 3 of 4 (803 Views)

Re: Sketchbook pro serial number and product key

09-23-2013 09:00 PM in reply to: joane.bonghanoy
i have the same concern
Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 4 of 4 (796 Views)

Re: Sketchbook pro serial number and product key

09-23-2013 11:04 PM in reply to: nicolekiraldeguer

Hi Nicole,

 

I was not able to pull up any information using the email address on file. Did you purchase the License from our Online Store? Please reply back via Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the details below:

     - Order Number

     - Email address registered during purchase



Joane Bonghanoy

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