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Showcase 2014 fails to open

5 REPLIES 5
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Message 1 of 6
esutter
1667 Views, 5 Replies

Showcase 2014 fails to open

XPost from the Showcase forums, but I see it doesn't get as much traffic as this does:

 

I just installed Showcase 64 bit on to Win 7 - 64 Pro and I see the following:

 

Error Report - Required Value Missing

An Autodesk product failed to send the required value for SERIALNUM

The error report sent to Autodesk may be incomplete.

 

And the software won't install. I input the Serial Number and it was accepted during installation.

5 REPLIES 5
Message 2 of 6
philip.s
in reply to: esutter

HI Eric,

 

Can you please check the Windows Features and make sure that .net framework is enabled. If so what version is installed?

 

Start button -> Control Panel -> Programs -> Turn Windows features on or off

Message 3 of 6
esutter
in reply to: philip.s

I'm a .NET developer, I have all versions of .NET installed
Message 4 of 6
david.lau
in reply to: esutter

Message 5 of 6
esutter
in reply to: david.lau

Yes, David Lau's solution worked. Thank you.

(hmm, someone accepted this as solution before I verified it... oh well)
Message 6 of 6
derek.leungHMH92
in reply to: esutter

Hello All,

 

I apologize for revisiting this issue.  The link under the "up and ready" page provided by David Lau seems to be broken, so I don't know which patch you guys used.  I am getting this error message for Nastran In-Cad 2017 and I can't find a solution for it in the forums.

 

Any help is appreciated,

 

Regards,

 

Derek

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