Serial number AND product Key invalid (PLEASE HELP) Don't have Request Code!!

[cybergyalpo]

I registered on the student community, downloaded Autodesk Maya 2010, and entered the serial/product key I recieved on the Autodesk website.

However, it is written that my serial number AND product key are invalid.

Since my Serial number and Product key are Invalid, i have NOT activated Maya 2010, therefore i DO NOT have a REQUEST CODE.

Please help me resolve this issue.

[joane.bonghanoy]

Hi Tenzin,

I was able to pull up your Education Community Account as well as your Serial Number from our system. Under the account you have Autodesk Maya 2010, 2012 and 2013. 

Do try activating the Product Online. If you are still unable to do so, let me know. 

[mdwael]

Hi, I am having a problem trying to use my 3 year student license. Whenever I enter the 11 charachters license key, the last charachter pushes out the first charachter because the space only allows for 10 charachters, giving me an invalid serial key error. What should I do?

[salamchirayil]

Hi, I am having a problem trying to use my 3 year student license. Whenever I enter the 11 charachters license key, the last charachter pushes out the first charachter because the space only allows for 10 charachters, giving me an invalid serial key error. What should I do?

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@mdwael wrote:

Hi, I am having a problem trying to use my 3 year student license. Whenever I enter the 11 charachters license key, the last charachter pushes out the first charachter because the space only allows for 10 charachters, giving me an invalid serial key error. What should I do?

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[JDMather]

Do this test - 

enter a bogus number, like 999-9999999

and screen capture the dialog box and attach the image here.

Exactly what software are you trying to install or activate?  2013 student license have expired - you need 2014, 15 or 16