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    New Member
    Posts: 2
    Registered: ‎02-13-2013

    Serial Numbers is invalid

    204 Views, 5 Replies
    02-13-2013 06:45 AM

    I have registered on the students community, then I have downloaded Autodesk Revit Architecture 2012, installed and entered the serial key I recieved on the Autodesk website; however, it is written that my serial key is invalid!

    I have been trying that for numerous times!

    Can you please help me with that...

    Thnx,

     

     

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    Community Manager
    camilo.lemos
    Posts: 504
    Registered: ‎09-28-2011

    Re: Serial Numbers is invalid

    02-13-2013 07:02 AM in reply to: gamze.saygi

    Hi gamze.saygi and welcome to the forums!

     

    We recently had an issue in the Education Community where newly created serial number were showing as invalid. Your account seems to have been caught in this issue.

     

    Our Education Community team is working to have the invalid serial numbers validated as soon as possible, however, due to the volume of affected accounts, this could still take up to 48 hours to be fully resolved.

     

    For the time being, we apologize for any inconveniences and ask to you use your product as a trial version until the issue has been resolved.

     

    Thank you for your understanding,



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 2
    Registered: ‎02-13-2013

    Re: Serial Numbers is invalid

    02-14-2013 05:09 AM in reply to: camilo.lemos

    Thank you, now it is validated!

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    New Member
    Posts: 2
    Registered: ‎04-21-2013

    Re: Serial Numbers is invalid

    04-21-2013 08:20 PM in reply to: gamze.saygi

    Hi Gamze.Saygi,

    Has your serial number issue been resolved?

    I'm having the exact same problem you were having. I just downloaded the student version of Maya 2010, but when i enter the serial number it says it is invalid.

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    Customer Service
    joane.bonghanoy
    Posts: 432
    Registered: ‎06-06-2011

    Re: Serial Numbers is invalid

    04-21-2013 11:15 PM in reply to: cybergyalpo

    Hi cybergyalpo,

     

    I was able to pull up Autodesk Maya 2010 from our system under your account.

     

    I can manually activate it for you, do reply back via Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Request Code.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    RANJANSUPERMAN
    Posts: 2
    Registered: ‎09-06-2011

    Re: Serial Numbers is invalid

    04-22-2013 02:59 AM in reply to: joane.bonghanoy

    Dear Joane,

     

    I sent you a private message requesting activation code. Please reply me.

     

    Thanks Ranjan

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