Hello,
I am using a trial version of Autocad LT 2014.
I paid for a subscription but have not received a serial number nor product key for aupgrading the trial version.
How to I obtain this information?
Thank you, Peter Kappertz
Architecture Northwest P.C.
Damascus, Oregon
You might be able to login to your Subscription center and get it http://subscription.autodesk.com or you can call your local reseller.
But first, check your spam folder. And verify you provided the correct email address.
Hi Peter,
Sorry to hear that you're still having issues.
This is the correct link for the solution mentioned previously:
How to find your serial number and product key in Subscription Center
If you ordered your product and subscription online, you should have received an e-mail confirmation with your Serial Number and Product Key. Anyway, I have located your license in our system and I'll send you your license details by e-mail shortly.
Regards,
My serial number and Key code have been e-mailed to me.
Thank you all for your suggestions.
Hopefully Autodesk will someday fix all the bugs in their online support system, to allow users to actually be able to use it successfully.