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Serail Number on AutocadLT 2014

6 REPLIES 6
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Message 1 of 7
badalfr79
419 Views, 6 Replies

Serail Number on AutocadLT 2014

hello, We bought 3 copies of AutoCadLT2014, and would like to validate the serial numbers prior to openin the disck.  Who can assit us with this?  is there a number/online chat that we can contact ?

 

Many Thank s

6 REPLIES 6
Message 2 of 7
pendean
in reply to: badalfr79

Bought from where (name the vendor)? Boxed or downloads?
Message 3 of 7
badalfr79
in reply to: pendean

Bought from Amazon. Boxed version still factory sealed DVD case.
Sent from my iPhone
Message 4 of 7
pendean
in reply to: badalfr79

You'll have to wait for an autodesk staffer on Monday or later to see this and help, there are no just facilities online.
Message 5 of 7
dgorsman
in reply to: badalfr79

As I understand it, Amazon has both user-user sales similar to eBay as well as direct product sales.  If the latter, the vendor should be sending you an email with the required information (as always, check your spam folder).  If the former, well... you may be out of luck.

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 6 of 7
badalfr79
in reply to: dgorsman

This is a Direct Sales, this is not User to User. 

 

What Information should they be sending?  My only concern is that since the serial numbers on the AutoDesk products are visible even when the box is selaed, how can i validate that the serial numebrs have not been used in the past?

 

Can I contact Autodesk Rep via this forum?

Message 7 of 7
jessica.t
in reply to: badalfr79

Hi Frank,

 

I can assist you with your license verification. If you could please send me a private message (click on my name and then "send this user a private message") and I will get back to you as soon as I can.

 

For direct assistance, please contact our Licensing Assistance team.

 

Thank you!



Jessica Thrasher

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