Salesforce page instead of download page

[Jroper]

Trying to access product downloads.  I get a page instead that says I need a login that requires a Salesforce login.  Is there a problem with download access through Salesforce.com?

[lhuynh]

I get the same thing when trying to submit a support case.

[jessica.t]

Hi @Jroper and @lhuynh,

Thank you for bringing this our attention. We have found that some other users are experiencing this issue. I will raise these account issues to the appropriate team but please address any other customer service or technical support issues to this form. Thank you very much and sincere apologies for the inconvenience! I will be in touch.

[jessica.t · Accepted solution]

Hello! I have received word that both of your account issues have been resolved. If you have any other questions or concerns please let us know. Thank you!