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    Installation & Licensing

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    Customer Service
    philip.s
    Posts: 225
    Registered: 09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    01-24-2012 01:12 PM in reply to: drboushek

    drboushek,

     

    To install AuotCAD LT, you must first download the software from the Education Community (assuming you are a student), and run the download or .exe file to begin the installation / extraction process. The following instructional links will help guide you through the rest of the steps needed to get the program up and running.

     

    How to configure and install Autodesk software - LINK

     

    How to register and activate Autodesk software - LINK

     

    Please let me know if you have any additional questions or inquiries and I'd be more than happy to accommodate.



    Philip Schmelzer
    AutodeskCare | Community Manager
    TW | PI | BLOG
    Customer Service
    arlinpega.bibat
    Posts: 201
    Registered: 06-14-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    01-24-2012 03:57 PM in reply to: drboushek

    Hi drboushek:

     

    You may follow the instruction from this video tutorial: http://www.youtube.com/watch?v=yFA1kOdlQQw. The same principle applies to AutoCAD LT.

     

    Thank you!

     



    Arlin Bibat
    Front Desk Representative

    Autodesk, Inc.

    New Member
    kenichikun92
    Posts: 1
    Registered: 01-25-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    01-25-2012 02:13 PM in reply to: brian.kling

    Hello. Recently i was forced to format my pc and i had my motherboard changed because the previous one died.

    now i downloaded Autodesk 3DS max 2012 so i can start doing some fun projects but when i go to the activation licence and i enter the activation code i was sent when i first registered the product the code is 2 boxes short and sais its not correct.

    Was there any changes to the licence method? The unfortunate fact is that i couldn't export my licence due to my broken motherboard. 

     

    Customer Service
    philip.s
    Posts: 225
    Registered: 09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    01-25-2012 02:33 PM in reply to: kenichikun92

    Hi kenichikun92,

     

    The activation code that you first received will only be valid with the corresponding request code that generated it. Please note that these codes are randomly generated, varying in length, and don't necessarily need to fill up all of the boxes.

     

    I can provide you with a new activation code if you send me a Private Message (click on my philip.s profile name, and then "Send this user a Private Message") with your serial number and request code.

     

    If you're still experiencing issues and or have additional questions or inquiries, please reply to this post and I'll gladly facilitate.



    Philip Schmelzer
    AutodeskCare | Community Manager
    TW | PI | BLOG
    New Member
    mdfriend
    Posts: 1
    Registered: 02-15-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    02-15-2012 04:48 AM in reply to: brian.kling

    Here's a problem I would love to get fixed...

    Why am I getting this? I installed the software the same way I did on all 20 of my other computers. The serial number is correct.

     



    Customer Service
    camilo.lemos
    Posts: 73
    Registered: 09-28-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    02-15-2012 06:10 AM in reply to: mdfriend

    Hi mdfriend.

     

    I have taken note of the serial number you posted and removed the attachment from your message for security reasons.

     

    I'll follow this up with you via private messages here in the forums.

     

    Thanks,

    Camilo



    Camilo Lemos
    AutodeskCare | Community Manager
    TW | PI | BLOG




    New Member
    victor.debatisse
    Posts: 1
    Registered: 02-18-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    02-18-2012 03:04 AM in reply to: camilo.lemos

    Hi,

     

    I'm a CG french student and I have downloaded and installed the student version of 3DSmax but at the activation time,a white page with only two points to mark. I desactivated my firewall and my antivirus software but it doesn't seem to work (I'm on windows seven).Can you help me (and excuse me if I made mistakes when writing this message) ?

    New Member
    JulianLau
    Posts: 1
    Registered: 02-18-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    02-18-2012 06:49 AM in reply to: brian.kling

    Dear Sir/Madam,

     

    I am Julian,a multimedia student from Hong Kong.Recently I installed OS and Maya+3dsMax on my new SSD because the old one is faulty.

     

    However,I am unable to activate the Maya because I didn't deactivate until harddisk failure.It shows "Activation Limit Reached (Error : 10) ".

    And the weird thing is,I can activate the 3dsMax,because even I activated it,it shows as "Not yet activated" on student.autodesk.com .

     

    I hope this can be fixed very soon because I need to use Maya urgently for my project,which counts 40% of my result.I am also sorry for my bad English.

     

    Yours Sincerely

    Julian

    Customer Service
    joane.bonghanoy
    Posts: 107
    Registered: 06-06-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    02-19-2012 06:40 PM in reply to: victor.debatisse
    Hi victor.debatisse,
     
    Please refer to this link for the troubleshooting steps of the Blank/White Screen error during Activation: http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/m-p/3293401#M41518.
     
     


    Joane Bonghanoy
    Front Desk Representative

    Autodesk, Inc.

    Customer Service
    joane.bonghanoy
    Posts: 107
    Registered: 06-06-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    02-19-2012 06:44 PM in reply to: JulianLau

    Hi JulianLau,

     

    Please Private Message me your Serial Number and the Request Code.

     

    The request code is a series of random digits and letters which will appear on your screen when you begin the activation process. If you are activating the software for the first time, you will have two options: <Run> or <Activate>, please click on <Activate> and you will be able to view the Request Code and enter your serial number and product key.

     

    Otherwise please take the following steps:

     

    1) From the pull down menu <Help> and click <About>.

    2) Click on <Product Information> button at the top right hand corner.

    3) Click on <Activate> button.

    4) On this page, you will be able to view Product Serial Number and Request Code



    Joane Bonghanoy
    Front Desk Representative

    Autodesk, Inc.