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    Customer Service
    Posts: 97
    Registered: 08-07-2008

    Re: STUDENTS - Serial Number or Product Key Issues

    03-08-2011 01:12 PM in reply to: emily.green

    If you're still struggling with the serial number generation process you will need to submit our Problem Form so that we can assist you:

     

    http://students.autodesk.com/?nd=problem_form

     

    We need your email address, along with the specific product (and version) that you are looking to activate so that we can help you resolve this.

    New Member
    Muhammed.Essa
    Posts: 1
    Registered: 03-09-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    03-09-2011 02:27 AM in reply to: brian.kling

    I am having the same problem, however whe i go to my software it has in brackets 2 but says i havent downloaded anything, i dont understand whats wrong, i want the licsencse key for 3 years

     

    Administrator
    brian.kling
    Posts: 126
    Registered: 12-17-2002

    Re: STUDENTS - Serial Number or Product Key Issues

    03-09-2011 07:19 AM in reply to: Muhammed.Essa

    As mentioned, please use the problem form mentioned in several posts in this thread already.



    Brian Kling
    Community Strategist
    Customer Service & Support
    Autodesk, Inc.
    *Pro
    Joe-Bouza
    Posts: 2,385
    Registered: 12-15-2008

    Re: STUDENTS - Serial Number or Product Key Issues

    03-11-2011 10:38 AM in reply to: brian.kling

    Hi Brian, great to see your name out there.:smileyvery-happy:

     

    Thanks again for all you did for me.

    Thank you

    Joseph D. Bouza, P.E. (one of 'THOSE' People) Civil 3D 2011
    HP Z210 Workstation
    Intel Xeon CPU E31240 @ 3.30 Hz
    12 GB Ram
    64 Bit Win7 OS
    New Member
    jenny.andreasson
    Posts: 1
    Registered: 03-11-2011

    Re: STUDENTS - Serial Numbers or Product Key Issues, click here

    03-13-2011 03:52 AM in reply to: brian.kling

    There is a serial number and product key displayed, but when I enter them I get at message that says they are expired. When I go to the page to choose product from the product catalog and version there is no button for "get serial". Is this because a serial is alredy dislayed? But anyway that serial doesn´t work, Please helpe me, I need it for school work now!

    New Member
    12edwr
    Posts: 1
    Registered: 03-08-2011

    Re: STUDENTS - Serial Numbers or Product Key Issues, click here

    03-13-2011 09:21 PM in reply to: jenny.andreasson

    I have submitted (2 I think?) problem request forms as advised and still I have no solution....

    Please please please can we get some answers?

    Administrator
    brian.kling
    Posts: 126
    Registered: 12-17-2002

    Re: STUDENTS - Serial Numbers or Product Key Issues, click here

    03-14-2011 02:12 AM in reply to: jenny.andreasson

    Please submit a request using step three in the accepted solution in this thread.



    Brian Kling
    Community Strategist
    Customer Service & Support
    Autodesk, Inc.
    New Member
    46349
    Posts: 1
    Registered: 03-14-2011

    Re: STUDENTS - Serial Numbers or Product Key Issues, click here

    03-14-2011 07:10 PM in reply to: brian.kling

    I cannot get the serial number and product keys becuase every time I try to it tells me their all out of serial numbers and product keys.

    Member
    1wjohnson
    Posts: 3
    Registered: 03-19-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    03-19-2011 09:01 PM in reply to: nmahurin

    I am having the same problem.

    New Member
    panaiottisnikola.pandis
    Posts: 1
    Registered: 03-19-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    03-20-2011 02:50 PM in reply to: ldannis

    I got the same problem as all the users the fact is I tried following step 3 as you said but I do not get any answer.I downloaded the mac version of Auto CAD 2011 english.I am an university student I need this software for my exams.What else should I do already sent 2 mails to support team no response however....