Installation & Licensing

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Customer Service
grace.liu
Posts: 73
Registered: ‎10-10-2013
Message 1081 of 1,146 (446 Views)

Re: STUDENTS - Serial Number or Product Key Issues

01-25-2014 06:31 PM in reply to: elodracir

Hi elodracir,

 

Welcome to the Community!

 

Could you please send me a Private Message (click on my grace.liu profile name and then “Send this user a private message”) with your Serial Number, product key and registration details, I will help to check.

 

Thanks,



Grace Liu

New Member
Nomadic
Posts: 1
Registered: ‎02-11-2014
Message 1082 of 1,146 (371 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-11-2014 01:17 AM in reply to: grace.liu

Hello Grace,

 

I recently downloaded the student versions of Maya and Mudbox.

Maya works fine with the serial number and product key I was emailed. However, Mudbox says the serial number is invalid on startup. I noticed it's actually the same serial number that I was emailed for Maya. I'm not sure if that's the problem. Shouldn't they have unique serial numbers? Any thoughts on how to get Mudbox working? Do I need a new serial number?

 

Thanks in advance!

 

Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 1083 of 1,146 (356 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-11-2014 07:03 AM in reply to: brian.kling

This message has been moved to the Maya board where it will receive more attention.

Customer Service
grace.liu
Posts: 73
Registered: ‎10-10-2013
Message 1084 of 1,146 (345 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-11-2014 06:34 PM in reply to: Nomadic

Hi Nomadic and welcome to the Community!

 

For the student products, if you request and download the products by same user account , that the serial number should be same. It will includes your choice of a variety of products.

 

For the serial number invalid of Mudbox product , could you please send me a Private Message (click on my grace.liu profile name asend then “Send this user a private message”) with your Serial Number, product key and registration details, I will help to check. 

 

Thanks,



Grace Liu

New Member
KDIPAKSHARMA
Posts: 1
Registered: ‎02-19-2014
Message 1085 of 1,146 (285 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

02-19-2014 05:59 AM in reply to: AT066
 
New Member
Josh
Posts: 1
Registered: ‎02-25-2014
Message 1086 of 1,146 (244 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-25-2014 06:48 AM in reply to: brian.kling

I purchased a stand alone license for AutoCAD LT 2014... in my license agreement in says that I can also put this on my laptop- then if I am out of the office I can use the program on my laptop at home. However, when I try to activate CAD on my laptop, my original serial number works but it says that my product key is "not valid". I tried making the zero and O, I tried capitalizing and not capitalizing my F... It's only 5 digits long, I can see I'm not screwing anything up... Not sure what else to try and can't find a phone number to call for assistance.

 

Please help!

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 1087 of 1,146 (231 Views)

Re: STUDENTS - Serial Number or Product Key Issues

02-25-2014 07:21 AM in reply to: Josh

Hi, 

 

The product key for AutoCAD LT 2014 is 057F1. You can find a list here. After installing you can try to activate your software online on the new machine.

 

If this does not work please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered name or contact our licence assistance team for direct support.



Franz Gaisbauer

New Member
benetto19
Posts: 1
Registered: ‎03-01-2014
Message 1088 of 1,146 (203 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-01-2014 10:30 PM in reply to: brian.kling

Hello,

 

I downloaded a student software but I have not recieved an email containing my serial number so I cannot activate it.

It is not in my spam folder for sure, and it is also not in my account under products!

 

Where/when do I get the serial number? I would appreciate some help.

 

Thank you :smileyhappy:

New Member
dylanp86
Posts: 1
Registered: ‎03-02-2014
Message 1089 of 1,146 (193 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-02-2014 11:44 AM in reply to: grace.liu

I am having a problem trying to access AutoCAD 2014 at home.  Is there any way you could help me out with this? 

 

As to do with my registration information, I signed up for the 3-year student version license for AutoCAD 2014 with Windows 64- EN.  That is what I have to activate.  Ever since I downloaded AutoCAD 2014 about a month ago, all I've been doing is the free trial version since my serial number doesn't work.  If you could help, I would sure appreciate it!

Product Support
jeffrey.sin
Posts: 98
Registered: ‎09-29-2011
Message 1090 of 1,146 (178 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-02-2014 10:02 PM in reply to: dylanp86

Hi Dylan,

 

I removed the serial number information you've placed on your post as we do not want to divulge serial numbers publicly to avoid any additional issues with the registration and activation. In the future, if you wish to pass your serial number information to us, kindly PM us instead.

 

In any case, I've already checked and updated the information for your serial number in our database to remove any system issue. Kindly try to activate your AutoCAD 2014 license once again using your issued serial number and the product key and let us know if you're now able to activate it.

 

Thanks,



Jeffrey Sin

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