Installation & Licensing

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Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 1061 of 1,146 (372 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-10-2013 03:59 AM in reply to: ozlemcelik

Hi,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered name

 

or contact our licence assistance team for direct support.



Franz Gaisbauer

New Member
barrow88
Posts: 1
Registered: ‎12-10-2013
Message 1062 of 1,146 (359 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-10-2013 11:14 AM in reply to: t_gaisf

Hi!

I've downloaded and installed the free student's version of Maya 2013 but my serial number/key don't work. now it's already 30 days and I cannot use it anymore because my "lecense is expired". i've tried to send to autodesk this information but never got an answer, tryed also to reinstalle or to delete and redownload and reinstall it but it doesn't work because of the same reason. can you help me please? I need Maya too much for my lessons of 3D. Thank you! my e-mail is: barrow88@mail.ru

Daria

Community Manager
jessica.t
Posts: 1,151
Registered: ‎02-28-2012
Message 1063 of 1,146 (351 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-10-2013 01:55 PM in reply to: barrow88

Hi Daria!


The Registration and Activation team has received your case through the Licensing Assistance form.

 

Thank you!



Jessica Thrasher
Contributor
thomasan09
Posts: 11
Registered: ‎12-06-2013
Message 1064 of 1,146 (341 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-11-2013 11:25 PM in reply to: arlinpega.bibat

can you help me solve my issue with this error 20. im pretty sure you know what error im talking about but if not ill explain when you respond but im looking for someone who can help me and figure this out but it seems very impossiable. thank you so much please repond.

Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 1065 of 1,146 (332 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-12-2013 12:49 AM in reply to: thomasan09

Hi Thomas, 

 

What program are we talking about and on what Od are you running it?

 

Are there any additional error messages or do you just see an Error 20?

 

Thank you,



Camilo Lemos
New Member
sndm0167
Posts: 2
Registered: ‎12-15-2013
Message 1066 of 1,146 (298 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-15-2013 05:12 PM in reply to: brian.kling

I registered, I recieved a product key but when I enter the product key in the installion prompt, it says it's invalid. What can I do

Customer Service
grace.liu
Posts: 73
Registered: ‎10-10-2013
Message 1067 of 1,146 (290 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-15-2013 07:33 PM in reply to: sndm0167

Hi sndm0167,

 

Welcome to the Community!

 

You can find all product keys from here, please try to check it. :smileyhappy:

 

Thanks,



Grace Liu

New Member
sndm0167
Posts: 2
Registered: ‎12-15-2013
Message 1068 of 1,146 (262 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-16-2013 08:46 PM in reply to: grace.liu
This doesn't solve my problem, because I want AutoCAD 2014, and the key is
001F1 but the program says this key is invalid
Customer Service
grace.liu
Posts: 73
Registered: ‎10-10-2013
Message 1069 of 1,146 (257 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-16-2013 09:52 PM in reply to: sndm0167

Hi sndm0167,

 

Could you please check whether you downloaded and installed the correct product of AutoCAD 2014 ? You could download and install the AutoCAD 2014 from here.

 

Thanks,



Grace Liu

New Member
1100745
Posts: 1
Registered: ‎12-21-2013
Message 1070 of 1,146 (214 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-21-2013 02:06 PM in reply to: brian.kling

I downloaded maya 2011 for my mac and i tried to input the seriel number given and it returned invalid...what do i do? please help as this is critical!

Tom

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